I am writing this review after my recent experience at John McGrath Ford Woden. 10 days ago my Kia Sportage had a flat tyre. After swapping wheels over and with the flat tyre in the boot I proceeded to John McGrath Woden as they had always done my car servicing and I thought they could get me a tyre to match the spare. How wrong was I.
After dropping off the tyre and being told I would be contacted shortly with a quote for a new tyre a week later I was still waiting.
Several phone calls later by me , being told my calls would be returned and never were, I got the distinct feeling no one had any idea about the wheel I had left there.
10 days later I asked for my wheel back took it straight to Jaks Tyers and they had it all organised in minutes.
Why didn't I do that first?
No apology from Kia service manager
Probably won't get my car serviced there anymore