i bought a groupon voucher for foils and a cut - had to wait months for an appointment (to be expected) and when i finally got there i waited for an hour before anyone saw me (again they were REALLY busy)... but once i got some attention the hairdresser gave me one of the best cuts i have had in ages and i am looking to go back now - well done girls, and let it be a lesson to you that there are some really horrible people out there, its no reflection on your business, it simply reflects on what catty people they are, and they treat everyone else with the same level of rudeness as they do you