michaeld734

Nothing good to say about people who clearly are unable, unwilling and incapable of providing any sort of service. Also what a laugh, your "customer service team cannot operate the call centre from home"...OMG!!!! That is the classic recording a business which should in todays world..DIE OFF AND DO US ALL A FAVOUR!!!!

Message to: Don't bother with platitudes such as your clearly insincere "apologies", you have done nothing to remedy your poor service as evidenced by your reviews. A true apology would be followed by action. I doubt you even forward things to "departments" (if you even have any that is) you should be ashamed of yourself , but how do I get the feeling, you won't be. Sounds like your staff suck as well. Not that I have had a chance to "see them in action"

Also if you are going to "look into it" you are going to have to be mighty flexible.