Reviews by michelen216

This review is for MTL Removalists , Caroline Springs VIC

verified email - 10 Apr 2015

This company is the most unprofessional lot I have ever come across. Was quoted $900 paid nearly $1600 and took twice as long as stated by Rick (mainly due to smoke breaks/lunch breaks). To make it easier I had already packed belongings in boxes and put outside. I had 2 teenagers to help so it would be quicker. Rick and his offsider did as little as possible and the 2 teenagers did the majority of the heavy lifting under the direction of Rick while his offsider stayed in the truck and packed. Rick and offsider took many 1/2 hr smoke breaks and even had the cheek to ask me to drive to the shop for energy drinks and made no offer to pay for them. As another of the reviews said the truck was to small so had to get another after i had provided a detailed inventory. The same happened at the other end where there were 4 people to help. The other truck arrives with my 55inchTV screen shattered which they accepted liability for. Rick agreed to pay through his insurance but as it was insured through Radio Rentals they offered a replacement for $300 which was financially beneficial for Rick so he agreed and said to provide an invoice and it would be paid. Well it has been 8 months and still no payment. After many texts/emails to Rick he states it has been paid and he has proof. After asking many times to produce this proof he is unable to as it has not been paid. Rick you have done nothing but lie and avoid me and you should be ashamed ripping an single mother off as I had to pay the $300 for the TV as well as your costs. Don't bother responding to this as you are incapable of telling the truth as seen in your other responses. DO NOT HIRE THESE SO CALLED REMOVALISTS IF YOU VALUE YOUR POSSESSIONS, DISGUSTING!!!

Approximate cost: $1600