Had book an appointment for 7th august, they cancelled me 30 minutes prior but I was driving to the surgery so couldn’t view my phone, rebooked at the surgery with the receptionist for the following Saturday, I rang 40 minutes prior to scheduled appointment for confirmation as I did not receive confirmation text, was advised there was no appointment booked. Made an appointment for the following Saturday. I turned up and they refused to see me because I’m sick. Go figure! Three weeks in a row, three appointments three times they stuffed up. Perhaps if they had seen me the first or second time I wouldn’t be so sick now. I’ve been coughing with a chest infection and have now completely lost my voice. So apparently if you are sick this surgery doesn’t want to see you. Will never ever recommend then and will never go back again. It is a shame because Dr Cheryl is fantastic reception sucks!