I purchased the DEL28W auto reel model directly from Delrico at Taren Point in the Shire, service and attention given was great, the guy in the store spent a bit of time with me explaining and answering every question I had, there was no pushing to upsize or spend more, I felt very comfortable with the service I was getting, I was told how to look after the hose and how to protect the outer casing and a quick demo of installation.
I've attached the mounting and reel easily and the mechanism is as good as they describe.
It's always good to feel that you did buy correctly and you got value for money. I have no hesitation to recommend Delrico to anyone.

Approximate cost: $199

WARNING, make sure you read BEFORE you consider ordering from this company. Read the T&C's, read all the reviews, especially read the negative ones and see the common thread in the comments before you proceed. Also it would be very wise to read reviews about this company that are not posted on their own website. Be informed before you commit. I have had a very negative experience and would like to warn and prevent anyone else from feeling frustration and doubt. My experience has lead me to believe that this company is highly questionable and dubious. I cannot see this business as reliable, or caring about their customers after the service that I received.

What you see on the website is not accurate. Things to be aware of:
* The company claims to be and advertises as being Australian based but they definitely run the business from Asia.
* My on-line ordering experience was near on disaster and if not for already committing my card details on line, I would have ceased my ordering process with this company and gone elsewhere.
* During the ordering process, there was no mention that the part was not available and would be imported (i.e. Extra days to get the item delivered)
* During the ordering process, there is no mention of delays that will take place beyond the advertisement on the website as; dispatched within 3 days but this is no indication of dispatched to you, it merely means dispatched from Hong Kong in this case.
* The T&C's regarding delivery times do not display at time of ordering for you to be made aware of the delay in receiving your items.
* My on line ordering process looped back 3 times before it submitted correctly and I was concerned there was 3 different orders placed.
* I had subsequently received 3 different invoices for the same order number, this was very concerning!
* I gave negative feedback at the time of ordering and commented re my concern about the 3 orders and to contact me but no one did.
* The freight charges are not based on distance or weight and are fixed at a high price.
* There couriers advertised on the website are Australia Post, TOLL, FedEx, DHL. The courier used is DPEX (an overseas Asian provider) who does not deliver on weekends despite the high freight charges that you have paid.
* If you are paying by Visa Credit card, you will be required to create a Verification by Visa (on the go) AFTER you have committed your credit card details on line.
* During a follow-up process to resolve problems, it was relayed that the company did not have a record of my details despite having send me a number of emails in the previous days.
* Subsequent responses to my requests for response and follow up with the company resulted in nonchalant responses.

Approximate cost: $913