We booked Shelly to move house (double storey) across town with a stop in between to drop off some stuff at a storage site. Their quoted pricing was good and they were prompt in answering any questions over email prior to the move.

On the day 3 guys turned. One was the older 'leader' and the other two were younger student types. They were friendly and hard working.

Although nothing disastrous happened and we did manage to move house without major issues, there were some small niggly things that when added up might cause some concern for others. I will share and let you make up your mind.

1. Not everything could fit into the truck they brought along. The other company that quoted me actually sent someone to inspect my house and concluded I would need a large truck and a smaller truck to get everything loaded. Shelly quoted over the phone and I guess it resulted in underestimating my needs. But we moved 90% of the stuff, so I had to sort out the remaining 10% myself.
2. Even though I asked and was told everything was fully insured for the move, it was eluded to me that if the staff broke or damaged anything, they would have to pay/fix it! This made me feel sorry for the staff, and not my idea of insurance!
3. When a removalist tells you "so and so is a bit fragile, don't be surprised if there is some damage". This is actually code for "we just broke it in the truck whilst loading, don't be surprised at the other end"
4. We had a king latex mattress which I knew would be a handful to move. The other company were proud of the fact that they had a special cover for the mattresses which I presumed would allow them to be moved safely. Shelly roped up my mattress and I found out later on that this had caused a tear in the lining of the mattresses due to the ropes bending it out of shape.
5. When disassembling furniture I thought it would have been common sense to store the nuts and bolts in plastic bags so they can be safely transported and reassembled the other end. Nope. I found furniture at the other end missing nuts and bolts as these items were generally placed in drawers which made them prone to falling out.
6. Luckily we did not have expensive furniture. Some of my chairs in my dining set had very visible scuff makes on them wear securing ropes on the truck had dug in. When I told the guy, he just told me to run some jif on it. It didn't work.
7. The most annoying part of the day was the delay of the truck at arriving at the storage site. I started the journey at the same time as them, but still ended up having to wait more than an hour for them to arrive at the site. After some phone calls and some anxious waiting, they finally arrived with the excuse that there was an accident on the freeway. Considering I left at the same time, and travelled at the speed limit, I found this very hard to believe. I also checked my online resources and did not see any accidents reported on the freeway for that day. I cannot help but feel that this was a deliberate action to clock up time on the move so I would have to pay more.
8. The icing on the cake was when it was time to pay. The bill seemed higher than I expected and when I questioned the guys I could sense they were very uncomfortable with something and quickly asked me to speak to their boss on the phone. I was told that some of the extra charge was for the toll usage. I asked them what toll since none of the route used had any tolls. They stumbled and mumbled that they had mixed up my job with another one and took off the charge. I felt this was another dodgy move to try and jack up the price.

Anyway, as you can see the issues are not huge, but a few smaller issues to amount up to something. I hope my honest reflection of my experience will be useful to others.

We were experiencing minor leaks during heavy downpour and a roof repair was in order. The first mob I found through a booth set up at a local shopping centre (lets call them TG). I had also previously seen them talking to locals in the area, so I thought I might give them a shot. After the salesman from this company left, I was given with two options A. rebed/repair for around $7000 or B. rebed/repair and respray for $11,000. As I thought it was a bit steep I headed over here to womo and was encouraged to see how many positive reviews were left for Next Generation, so it was in my interest to get them out for a quote. To my surprise David was free in the afternoon and came over promptly. His friendly and helpful advice could not be more different than the one given by the first company. I was educated by David that spraying is purely cosmetic and would not increase strength of the tiles. The first company was telling me it would make my brittle tiles stronger. The guy even told me he could hear how brittle my tiles were when he was walking on them! would a load of #$#P!. David's quote come down to $3400 for a repair/rebed including replacing two zinc valleys or $7xxx to respray as well. As you can see this was a lot cheaper than the other company and based on what David told me, I had no need to respray since we were only interested in stopping the water leaks. At no stage did he try to upsell or feed me information in the hope that I would buy out of fear. The also did not trash talk the other companies which I found very commendable. The wait for David's service was over 6 weeks due to the wet Melbourne weather, but the resulting job was done to my complete satisfaction. I would recommend David to my friends and family at a drop. I just wish there were more operators like him that offer a product and service at a reasonable price without charging a premium and feeding people dubious information and scaring them into paying extra.

Approximate cost: $3400