Reviews by reganb3

This review is for Ella Bache, Eltham VIC

verified email - 26 Dec 2014

Had a lovely experience here, got a spray tan and some other pampering. Staff were welcoming and friendly and everything ran on time and to schedule. I Felt a million bucks when I left, definitely recommend.

This review is for Young Designers Gallery, Ivanhoe VIC

verified email - 26 Dec 2014

I had a very bad experience here. I was advised and guided by staff to purchase 2 different bridesmaid dresses in navy. I was told that the colouring would be 'slightly' different but not noticeable. It was very noticeable when they arrived, one was verging on black and the other a lighter navy. I was disappointed as this is not what I was wanting, expecting or told by staff. Instead of acknowledging that and trying to help, staff became rude and abrupt and were very unhelpful. I was refused a refund, store credit or offer any other assistance, and was told to go to consumer affairs if I was not happy. Now in the middle of planning a wedding I am $340 down as we had to go out and buy a completely different colour dress. Staff were rude and did not care about my situation or experience and did not accept that they played a part in getting me to purchase the dress. I would not risk shopping here and DO NOT recommend this store to anyone. Such a horrible experience as a bride to be planning a wedding.

Approximate cost: $340