On time, polite and had the issue resolved in no time, explaining how we can resolve ourselves should it happen
again.

Approximate cost: $180

The initial telephone contact was excellent. The receptionist understood my problem and clearly explained fees and charges. Organising a service call was efficient.
The technician, Jason was punctual and pleasant. Many tradesmen treat women like idiots but he was courteous and listened to me.
The issue is resolved to my satisfaction.

My garage door ceased working at 4.50 p.m. on a Friday. I phoned AGG and the nice man I spoke to said he would get someone out on Saturday if possible, He followed our phone call up with a text message and another phone call that I missed. When I returned the call to the number, I got Josh, who said he would make sure it all happened. Sebastian arrived ahead of time, and in dreadful heat, worked hard to get the door going again but the spring was broken so he couldn't fix it. He took all the measurements and photos he needed and he says that on Monday someone will phone me to make arrangements to install a new door. It was great service all around.

I chose to use AGG because my daughter had a very good experience with them. From the moment I called right through to the attendance and communication by the serviceman, Seb, I was very pleased with AGG’s product. After a power outage, Josh was very helpful talking me through reinstatement, prepared to take a call after hours. Pleasant, easy and helpful.

Great service and communication. Technician was very professional. From the time I contacted the company until installation the service was excellent.

Very professional company. Starting from my first email query to the end of the job - everybody were courteous and prompt and delivered a great service. Sebastian who came to fix my door was nice and friendly and very professional. I would definitely recommend your service!

Booking process was easy. Technician Jason was on time, friendly and explained things clearly. Replaced our broken roller door motor and serviced our second motor. Would highly recommend.

Received very prompt and efficient service from AGG. Technician was punctual and courteous and explained problem in a clear and concise manner. Garage door is now functioning perfectly.

Approximate cost: $200

Unfortunately my gate problem arose over the Christmas holiday period & on return staff were stretched. To expedite the situation I visited the showroom & received first class service. The following day, two capable staff members came to the house & installed a new style of gate controller; the gate is now working better than new.

Approximate cost: $900

Step 1: On Xmas eve 2018, we accidentally pressed the button on our remote and lowered the garage door onto the car roof as it was being driven into the garage.
Step 2: In Dec 2018 / Jan 2019 we tried to contact V&S Roller Doors P/L (Greenvale 3059) who our paperwork indicated was the supplier/installer in Jan 2004 of our then new electric door opener. (Ours is a tilt-door, not a roller, and the door itself was new with the garage in very approx. 1972). Due to holidays we had to leave a message on our first phone call -- no problem.
Step 2: When our call was returned we learned that V&S were no longer involved and AGG Doors had taken over this work. Step 3: This is getting too long and I haven't got time to give the whole history of the case. I'm sure you've got it all on record anyway, so I'll just jump to the important bit!
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Steps 4 to 99: .... The main thing to put on record is that we are MOST impressed with Jason who visited us and did the repair job. The first day he inspected the door etc. and decided what parts were needed, the next day he couldn't get back to us due to our phone being busy, next day returned and finished the job. Obviously he knew his work 100%, and gave us advice to help us now & in the future. Door seems to be opening & closing OK and we have no doubt it will continue OK. Jason is a very nice guy with an excellent customer manner. A great experience dealing with him and thus your company!