14 reviews about Andrea Adele Hair Studio

22 Mar 2016

Everyone is this salon is friendly & welcoming. The service has always been great and my Colour/cut/style has always been exactly what I've asked for. The salon isn't the prettiest but the prices are more than reasonable and I think that is more important! I've been a client of Andrea's for nearly 3 years now and I'd never go anywhere else.

verified email - 16 Mar 2016

Andrea is an Excellent Hairdresser.
I purchased a Scoopon/Groupon voucher September 2015 to have my hair done prior to going on a cruise in October. Three weeks prior to my voucher appointment I had my medium length hair permed by Andrea absolutely loved the outcome, Andrea did an amazing job and to this day I still have quite nice waves. I then attended the salon a few days before I sailed away using my $79 voucher. Andrea was great in giving me a hair appointment on a weekday after 5pm (not many hairdresser will do this) and I'm not talking about late night shopping Thursdays, I had foils 2 colours, moisture treatment and cut, style and blowdry. Extremely happy with the outcome, absolutely loved the colour of my hair, the haircut was good and the blowdry/styling was lovely. Ok the salon isn't glitzy glam but it wasn't unpleasant and I would much prefer a lovely mannered, compassionate, excellent hairdresser than a glitzy glam salon.
Marie - very happy customer

Approximate cost: $89

verified email - 21 Feb 2016

This was the worst hair experience ever! Do not go there if you ever want to be seen in public again. I only went there because I had a discount voucher. I had to wait weeks for an appointment. I wanted to give myself a treat after the school holidays but the experience was horrific! From the minute I walked in I wished I wasn't there. The place is dirty and has no airconditioning. I was made to wait for 30 mins before I was even take to the hairdressing chair. There was only me other person in the shop when I got there and the apprentice was attending to her. Another customer came in with a voucher and she was made to wait even longer than me. My voucher was for foils and a style cut.
My hair ended up bright orange instead of deep red. I had longs hair when I went in and asked for a shoulder length cut. Well, instead of cutting my hair in layers, she just picked up chunks and chopped it off. My kids could have done a better job. To dry my hair she requested that I lean Forward and put my head upside down. While I was upside down I noticed a nit on my cape. Argh! She then dried my hair very roughly while slapping me in the face with my wet hair. ....and then she charged me an extra $20 on top of the voucher because my hair was long,!!! Well it isn't now and I have to go to another hairdresser to get a proper cut. I will never be back!!

Approximate cost: $100

verified email - 07 Sep 2015

*WARNING!!! DO NOT COME HERE FOR ANY REASON!!! We saw them on Groupon
and Scoopon and decided to give it a go. $65 for half head foils and $79
for full. Voucher on both sites states clearly will NOT charge for long or
thick hair. However, they do NOT honour these prices or the statement. They
wanted to charge us $79 + $50 for toner/prelightener and then said it was
an extra $20 for the long hair. Good with the extra for materials, but when
we mentioned the line in the voucher, they dismissed it and said we were
wrong! Oh, and at this point just walked off. I thought they were going to
get the voucher, but just left the shop. And there were still customers in
seats! That's just unprofessional and immature. Also, we stated we only
wanted half head foils, but it was made clear the price was firm. I mean
WHHHATTT!??? Then told us that we could go elsewhere. Oh believe me, we
did! If the business is reading this, I am only stating the fact as I saw
them on the day. If they're at all offended by my comments and want to
remedy the situation, then all I can say is BAD LUCK! There is no way in
the world that I would go there again and I will be definitely providing
negative feedback to all and sundry, regardless of if they ask about the
topic.


Review under investigation
This review is currently being investigated by the Word of Mouth team and it does not affect the business' overall rating. This review will either be confirmed or removed once our inquiry is complete.
Shazzbot1 08 Sep 2015

Thanks for this very informative review, I will be sure not to try them or recommend them to any of my friends. They shouldn't be in business. I also hope they read your review.

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