Excellent cleaning service provided by Austral Cleaners at a very good price. I was very happy with my end of lease cleaning, and my real estate too. I will use this cleaning company again in the future.

I was dealing with them to get a quote. My enquiry clearly states I am after a bond clean INCLUDING a steam clean. Apparently the quote they gave me didn't include this AND they added an additional $78 'call out' fee which they also failed to mention. The emails were rude and I felt the responses were insincere as the price kept climbing.

Booked them to do our exit clean for a 3 bed house.We were told it would take 5 hours and it ended up being 8!They were very slow.We are not filthy people and the house was still not up to standard when they "finished".Cupboards,blinds,fans,shelving-all missed plus dirt still in many places.The management wouldn't agree to rectify the issues brought up by the rental agent unless we paid by the hour.Opted to go with the agents cleaners and learnt a very costly lesson.Do not use!Poor customer service and no guarantee like the site claims (unless you keep on paying until its done)!

Used Austral Cleaning to clean my tiles and grout. Terrible job done, grout still dirty, residue left on my tiles, had to mop 6 times before it was clean. Would not give me a refund. Management took 3 weeks to return my many calls I would never use this company again. DO NOT USE!!!!!!

It was nice to get it all service at one place. I could save my Time and $$$ Dollars with the AUSTRAL Complete Package. I would highly recommend this company to anyone I know.

The cleaning was terrific, thanks. I wanted to say thank you for ridding my sofa of pet stains! You saved my couch! I thought it would never get out! Thank goodness it did..it's a brand new sofa! Your cleaner was effective and professional...and quick! Will definitely call you again! Very Friendly Customer Service !!

We booked them for a bond clean, the real estate said it was the worst job he has ever seen. The house look as if they did nothing at all. After contacting them twice they finally got back to us a week and a half later saying there is nothing they can do and will not give refund us. The real estate has now taken it out of our bond to book another cleaning company. DO NOT USE AUSTRAL CLEANING!!

Don't bother Very poor cleaning job bordering. When a complaint was made , got the run around phone calls were not returned , recalcitrant attitude when I finally got hold of the management . Feel very much ripped off . Very poor customer service .. tell your friends & family .. Do Not waste your time or money .

Again.. We were really happy with AUSTRAL CLEANING Service of Bond clean completed for us recently. The service which they provide is more valuable than Money. Good Luck Guys...

Austral Cleaning , Short notice booking delivered very well. Reasonably priced. Carpet cleaner did a great job on rug I thought I had to replace. Recommended.