Austral Cleaning

3.4
based on 84 reviews

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84 reviews about Austral Cleaning

26 Feb 2019

Austral Provided me a great price & great service. Had full bond clean, carpets + flea/pest treatment and had no problems. absolutely recommend...

Approximate cost: $690

Austral Cleaning 28 Feb 2019

Thanks Lisa..

21 Feb 2019

Best Cleaners in the Town... Highly recommended...

Approximate cost: $300

Austral Cleaning 28 Feb 2019

Thanks Colin

09 Jan 2019

Excellent Service. Highly recommended

Approximate cost: $340

Austral Cleaning 10 Jan 2019

Thank you for the feedback and recommendation! it's pleasure to work with you.

08 Oct 2018

Excellent cleaning and Customer Services. Their prices also not bad compared with other cleaning services Happy to recommend...

richardf949 18 Dec 2018

Thank you for the very positive feedback and recommendation! We are glad to provide you with more services in the future.

verified email - 30 Sep 2018

Booked an event clean up for morning after wedding at Gold Coast. No Show. When contacted, asked if they could come the next day. No Thank You. Did it ourselves. Definately NO recommendation from us.

19 Sep 2018

Excellent customer support and cleaning service. Happy to recommend.. They have provided the service to clean my Unit in Holland Park.

Approximate cost: $380

verified email - 18 Jun 2018

DO NOT RECOMMEND !
I had organised this cleaning company to attend my property for an end of lease bond clean however they attended site and then requested a total of 12hrs work ! We are by no means untidy and it was just a standard deluxe bond clean. I then tried to get in contact with all three contact numbers and via email to then have no response. I finally received an email from the company hours later advising that the cleaners had left site without making contact with their office. I have now had to organise another company at such short notice and have to pay an extra days rent as I'm not able to hand back to keys on time, even though this was organise weeks prior. Very disappointing.

Austral Cleaning 01 Aug 2018

Hi Nyssa,
Sorry for the inconvenience caused, The cleaners arrived the property and upon inspection requested for additional hours

Austral Cleaning 01 Aug 2018

Hi Nyssa,
Sorry for the inconvenience caused, The cleaners arrived the property and upon inspection requested for additional hours checking the state of the property to complete the job. Unfortunately since the hours were not approved in writing, for more than 1.00 -1.30 hours cleaners had to wait for a feedback. Due to delay the cleaners had to leave the property.

kerryv281 05 Apr 2019

I have just had the same problem I had a guy come to do my bond clean and he said he needed a extra 4/5 hours as they only gave him 6 hours we had a 3 bedroom house there was only myself and my husband living there so it was not dirty and only he was sent to do the bond clean and there were going to charge me a extra $200 on top of $300 is what they Quoted me when I booked 3 weeks prior so I had to go through my realestate to use there cleaners not at all happy with this company will not Recommend cheers

verified email - 28 Feb 2018

Arrived over 30 min late. Did not stay for hours I paid for. Thoroughly inadequate clean and window screen damaged. No response so far to my request for a partial refund in line with the hours they actually worked. Definitely won't use again.

Approximate cost: $429

verified email - 21 Jun 2017

Great service. Highly recommended this cleaning services company. Happy to work with you guys, love your work!!

verified email - 20 Jun 2017

Great service. Highly recommended. Happy to work with you guys, love your work. Keep it up the good works!!!

Austral Cleaning 10 Oct 2017

Thanks John for the positive feedback and recommendation! Hope to hear from you again!

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