Australian Climate Systems

4.9
based on 295 reviews

Customer Approved
“We make customer
service a priority”

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295 reviews about Australian Climate Systems

verified email - 24 Jun 2015

We have just had replacement ducted heating installed with old unit removed from house and new 5 star unit put under the floor. The service has been excellent from Dan the sales guy to Nathan the plumber and Stephen the electrician. Not forgetting Kylie in the office. The installation was completed on time and they cleaned up very well after them.
We had a problem with noise on the Brivis 5 star heater but Nathan returned the next day and made some adjustments to improve this to our satisfaction.
We are very happy now and highly recommend this local company. They are friendly and professional with great customer service.

Approximate cost: $5600

verified email - 17 Jun 2015

Great service. Our heater broke down in the middle of winter and they came out the same day, and got it installed ASAP so we wouldn't suffer too long.
They changed over the old unit for a new one and cleaned up all of their mess.
Very happy customers!
Thank you!
:-)

verified email - 16 Jun 2015

These guys were amazing.....Exceptionally customer focused, and complete attention to detail, including prompt service and cleaning up after themselves. Highly recommended

verified email - 16 Jun 2015

We recently had Australian Climate Systems install a Daikin split system into our bedroom. We were keen to have the internal unit installed on an internal wall and ACS were the only company happy to meet this requirement. Service and communication was good and installation was done promptly. Very happy.

Approximate cost: $2200

verified email - 04 Jun 2015

Australian Climate Systems were wonderful. At every stage - from initial phone call, site visit, advice, follow up call and discussion, installation, follow up call post installation, paperwork completed, etc, all staff were efficient and professional. We would highly recommend you use this family owned company. We are pleased we did!

verified email - 03 Jun 2015

I am very happy with the service we received from ACS.
We were in a hurry to get a heating system installed and they were sympathetic to this and had it installed within a matter of days.
Their staff were friendly, thorough with their work and accommodating to our needs.
Highly recommend them to anyone needing a quality install.

Approximate cost: $4000

01 Jun 2015

Extremely happy with the service. The guys installing my unit arrived promptly. The job was done well. I would definitely recommend Australian Climate Systems to anyone looking for heating or cooling.

Approximate cost: $3000

verified email - 28 May 2015

l always look on the internet for these reviews when buying such an important product that you expect to last you for a long time and it's so annoying when their reviews are from years ago.
In saying that l have found that the experience of buying my ducted heater from Climate Systems was the best choice because they are very professional and honest in their sales and installation.
Thanks to Daniel in sales and Kylie in the office for being very informative and helpful.
l have recommended them to my family and friends for these reasons.

26 May 2015

Perfect - from initial consultation to installation within less than a week. I would highly recommend this company for their professional
service from beginning to end. Our home was left clean and thanks to them is beautifully warm - at a very affordable price.

22 May 2015

In need to replace our old and dying heater, I rang around a few places before calling Australian Climate Systems. Daniel was very professional and took time to inspect my property. Others only quoted me 3 star units, whereas Daniel explained that 5 star units may cost more at the outset but will pay for itself in energy savings in the long run. He also taught us a thing or two about home heating. We opted to go with the 5 star unit.

Aaron and Corey were punctual when they came to do the install. There is not much space for them to maneuver under the house, but they managed to do a great job and got themselves muddy and dirty in the process. They also replaced some of the old ducting that were broken. I think the job took them longer than they thought, but they did not rush it.

All in all, we are very happy with our new heater after one week. Not to forget Kylie who is friendly and helpful on the phone and email. Australian Climate Systems is a top business, and we highly recommend them!

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