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Australian Diamond Network

Business details

Opening hours

Monday:

9:00am to 5:00pm

Tuesday:

9:00am to 5:00pm

Wednesday:

9:00am to 5:00pm

Thursday:

9:00am to 5:00pm

Friday:

9:00am to 5:00pm

Service awards

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Reviews for Australian Diamond Network (101)

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5.0
101 reviews
5 star icon
96
4 star icon
5
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0
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0
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0
Service Rating
5.0
Quality Rating
4.9
Value Rating
4.9
catherinen996
1 review · 400 points
13 Jun 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Efficient high quality informative of progress given Covid 19 difficulties. Would highly recommend their product. Wade is an excellent communicator and we wish him well in their business in these stressful times

Thank you Catherine for the kind review. The world has been difficult to do business in recently, and we appreciate your patience. We hope your daughter enjoys her new diamond earrings.

scottm22
1 review · 400 points
19 Mar 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We did not want to buy online at all, but Wades understanding of our apprehension, guided us gently to a point where we felt comfortable to commit.... and being in business for ourselves, he set himself a high standard to achieve, which i'm happy to report, he accomplished to the letter. A commending effort, and he'll hear from us again for more work.

Thank you Scott for allowing us to make your wife's solitaire diamond ring - we're very pleased that she loves it. And thank you for trusting the team at Australian Diamond Network with something so special. We know it is a big commitment to purchase diamond jewellery online, and reviews like yours make it that much easier for the next potential customer to decide to go ahead. Please let us know if we can help you again in the future.

18 Mar 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I recommend ADN very highly. Wade is very quick to communicate and answered all my questions in detail. I felt comfortable that I was dealing with an honest and trustworthy seller. I needed the item urgently, so Wade made the effort to ensure I received it on time. The product is amazing and competitively priced.

Thank you Brendan for the lovely review - we appreciate that you have taken the time to help reassure others that buying diamond jewellery online from Australian Diamond Network doesn't have to be scary. We are very aware that our customers are trusting us with a significant financial (and emotional) investment, and we will do our absolute best each time to ensure that your trust has been well placed. Thanks again from the team, and don't hesitate to let us know if you need anything else.

pb296
1 review · 400 points
11 Mar 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We are really happy with wedding ring. Wade was helpful all the way through to process. Would definitely recommend.

Thanks for the kind words. We're thrilled that you're so happy with the diamond wedding ring. Please let us know if you need anything in the future. All the best from the team at Australian Diamond Network.

jacquie878
1 review · 600 points
verified email - 02 Mar 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My expectations were surpassed, Australian Diamond Network designed and created a beautiful and stunning wedding ring (3/4 diamond band in yellow gold), delivered to the Pilbara after a cyclone with ample time to make my wedding day. The service, quality and personalised approach was very much appreciated. Thanks Wade and the Team!!

Thank you Jacquie for taking the time to leave such a kind review. We wish you and your partner all the best, and we hope that you have a wonderful life together. Let us know if you ever need anything. Thanks again from Australian Diamond Network

iana246
1 review · 400 points
26 Jan 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Wade is extremely professional and did an excellent job.
The engagement ring (white gold, semi-bezel with a solitaire diamond) is wonderful and looks great. My fiancée is very happy and loves it.
The ring exceeded our expectations.
There is an element of trust in purchasing diamond jewellery online.
Wade is very reliable and approachable. I would be happy to buy another ring or other jewellery from him.

Thank you Ian for the lovely review. As you mentioned, our customers put a great deal of trust in us, and we work very hard earn that trust. Reviews like yours help others to trust in us, and we really appreciate it. Please don't hesitate to contact us again if you ever need anything else. Thanks again for allowing us to craft your ring from the team at Australian Diamond Network.

06 Dec 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

It took me a while to look for authentic jewellery online but Wade took me through to make a right decision. I am very impressed with his practical advice. I was very happy to see the item arrived in a beautiful packaging and care. Thank you for a great experience.

Approximate cost: $2000

Thank you for the kind review. We are very grateful for the trust which is given to us to make a beautiful piece of diamond jewellery. Please let us know if we can do anything for you in the future.

d9a65a7c
1 review · 600 points
verified email - 22 Oct 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I purchased a Diamond bangle for my wife and the process was very easy.
Communication started straight away and kept me informed all the way through. Follow up's came via SMS from Wade who was excellent as I'd missed a required response email.
Product is excellent, presentation was excellent, service was excellent and price was too.
Can't fault this company in any way. Loved the experience and my wife is thrilled to bits.
Very happy customer...

Thank you for the wonderful review. Sharing your experience of buying a diamond bangle from Australian Diamond Network really helps to break down the barriers to purchasing diamond jewellery online. Please reach out to us if you need anything in the future. All the best.

garyb369
1 review · 600 points
verified email - 17 Oct 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Like most people I was a little concerned about ordering online. Always wondering if you are dealing with a reputable company. I read a couple positive reviews about Wade and the Australian Diamond Network and I thought I would give it a go. Wade was excellent to deal with. My fiancé had an idea of the type of ring she wanted and with Wades help was able to get the exact ring she wanted all on line. Wade was quick to reply to any questions via email and once we decided to go ahead, he let us know exact timelines, and he stuck to it. When it arrived we both couldn’t be happier. Could not recommend any higher. Thnx Wade again

Approximate cost: $6600

Hi Gary and Alison. Thank you very much for the kind review - it's certainly appreciated. We're very pleased that you are both so happy with the whole experience -- we do our best to make sure that you end up with exactly the diamond ring that you're after. Enjoy the Emerald Cut Diamond Ring; and if you need anything in the future, please don't hesitate to let us know. All the best from the team at Australian Diamond Network.

16 Sep 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I was initially quite hesitant to purchase online without seeing the item in person. I was also a bit skeptical of being scammed given the item was really good value compared to similar products I'd seen. However, I spoke to Wade on the phone & he was super helpful with communication throughout the process. Postage was very efficient and the item arrived from inter-state the day after I ordered. The product is the same as I expected after having viewed images and videos on the website - so no surprises which was great. Highly recommended

Thank you Brendan for the wonderful review. It's not only a significant financial commitment our customers are making with us, it's often an emotional one as well, so we do our very best every single time to make sure it's as stress free for our customers as possible. Thank you for trusting us to make such a special piece of diamond jewellery.

arronw689
1 review · 400 points
09 Sep 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Wade was extremely helpful when it came to ordering a bracelet for my wife. We highly recommend Aust Diamond Network the transaction was easy and we will have no trouble at all in purchasing another piece of jewellery from Wade.

Thanks again, Anne & Arron.

Approximate cost: $2000

Thank you Anne and Arron for the lovely review. We're very pleased that you are happy with your new Diamond Tennis Bracelet. Thank you for trusting Australian Diamond Network to craft it for you. Hope to hear from you again one day.

carmss
1 review · 400 points
07 Sep 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thank you Wade for my beautiful ring. It is daunting buying online, however I couldn’t be happier with my purchase. Communication is amazing, even through email I felt at ease and confident purchasing from ADN. My ring was finished and delivered well within the timeframe ADN said it would be finished. My ring is beyond what I had imagined, and the quality is exceptional. I will definitely be buying from Wade again. Thank you

We're very pleased that you love your new diamond ring - and that you felt so comfortable throughout the entire process. Thank you for leaving such a kind review, it means a lot to us, and we appreciate hearing that you had such a good experience shopping online with Australian Diamond Network. If you ever need anything else, please don't hesitate to get in touch. Enjoy the ring.

carone-j
1 review · 400 points
22 Aug 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The whole process of purchasing a diamond ring was very easy with the help of Wade from Australian Diamond Network. He guided me through the process and made sure I was purchasing exactly what I was after.
Being for someone very special in my life, I wanted to make sure it was perfect and the end result was that it was well above my expectation and couldn't be happier.

Thank you for the lovely review of Australian Diamond Network. We are very grateful that customers like you allow us to make pieces of jewellery that mean so much. Hope to hear from you again one day.

iainc961
1 review · 400 points
24 Jul 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Wade at Australian Diamond Network was fantastic to deal with in every stage of the process, His recommendation was spot on when choosing the correct diamond and setting. It wasn't a cheap or quick decision to make, so had to ensure I was dealing with the right person who could help make the right choice. He was always extremely prompt
whether it be an email inquiry or a phone call and always glad to assist however you needed him to.

His lead time when the order was lodged was exact to when he said it was going to arrive and far surpassed the expectation of what I thought was going to be received. It looks a million dollars!

I would strongly recommend him to anyone that is looking for the perfect ring for that special occasion. He's highly knowledgeable with years of experience, and has excellent customer service and pricing is on point for what you get. I have made purchases previously with others in the past (Blue Nile), but this is by far the best dealing I've had, and the best option in Australia to purchase any diamond ring through. Don't purchase overseas and get hit with import charges and taxes when you can purchase in Australia and deal with the best!

5 stars all round for Wade. Thank you again!

Approximate cost: $13500

Thank you Iain for taking the time to leave such a thoughtful review. We are working hard to become Australia's preferred online diamond jeweller, and sharing your positive experience mean allot to us. If there is ever anything that we can do for you in the future, please don't hesitate to let us know. Kindest Regards from the team at Australian Diamond Network

diannt
1 review · 600 points
verified email - 20 Jul 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Australian Diamond Network, THANK YOU!
The Diamond Tennis Bracelet is just what we needed for our daughter as A wedding gift. Stunning, gorgeous and beautiful.
Wade was amazing and helpful. Ordered it Monday, delivered Thursday. Thank you, thank you

Thank you Diann for sharing your review of Australian Diamond Network. We're happy that you had an easy online shopping experience with us. We hope that your daughter has a wonderful wedding day, and loves her new Diamond Tennis Bracelet. Maybe next time you'll have to get a little something for yourself ;)

stevec406
1 review · 400 points
22 Jun 2019
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Great service. Was a slight delay with what we wanted to purchase and Wade quickly found an alterantate product and waived any price difference. Diamond earrings we purchases were excellent and would thoroughly recommend

Approximate cost: $1000

Hi Stephen. Thank you very much for your lovely review and kind recommendation. We're pleased that she was happy with the Round Cut Diamond Huggie Earrings. All the best from the team at Australian Diamond Network.

craigw369
1 review · 400 points
21 Jun 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great experienced service and great quality product at a good price ,very happy

Approximate cost: $4000

Thank you Craig for leaving a review about Australian Diamond Network. We're very pleased that you are happy with the Solitaire Diamond Engagement Ring...hopefully she loves it. Don't hesitate to let us know if you need anything else. Thanks again.

18 Jun 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Wade from Australian Diamond Network was helpful easy to deal with. Kept me up to date on the progress of my rings, I was very happy with the quality and service.

Thank you Kathryn for allowing us to make all three diamond rings for you. And thank you for taking the time to leave a review for us. Please let us know if you need anything in the future. Enjoy wearing your diamond rings.

benh480
1 review · 400 points
23 May 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Wade from the Australian Diamond Network was excellent to deal with and helped guide me through the engagement ring and diamond design selection process.
ADN also delivered on their ambitious promise to finish the ring before Easter.
I recommend buying an online jewellery from ADN.

Thank you Ben for the feedback about your experience purchasing a diamond engagement ring from Australian Diamond Network. We live in a world of tight timelines (proposal plans / birthdays / anniversaries / etc.) so we are very used to working under pressure to get jewellery out on time. The team here are really happy for you both enjoy being engaged!

amandac243
1 review · 600 points
verified email - 22 May 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I was enticed by the well photographed jewellery on the Australian Diamond Network website and could see the workmanship was professional. I liaised with Wade to have a pendant changed to a ring and received it earlier than expected. I was delighted with the craftsmanship.
I gave it to my daughter who is a marriage celebrant (NicolaJulietCeremonies) and she has had numerous compliments as it is such a delightful composition of stones.

Approximate cost: $900

Hi Amanda. Thank you very much for taking the time to leave such a kind review. We're very happy that you...and ultimately your daughter...loved the ring. The twisted Rose Gold design that you came up with for the band was a lovely touch and created a wonderful contrast with the rich dark colours of the Cognac & Champagne Diamonds. Hope to hear from you again...you might have to get something for yourself next time ;)

selinaw108
1 review · 400 points
03 May 2019
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Great communication from the Aust Diamond network on the process and progress of the purchase. Delivered as purchased, on time, and in a lovely wooden box. Would recommend this seller.

Approximate cost: $800

Thank you Selina for leaving a kind review for Australian Diamond Network. Enjoy the princess cut diamond stud earrings, and we hope to hear from you again in the future.

jonah-s
1 review · 400 points
03 May 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I dealt with with Wade and he was quick to respond each time putting any doubts of purchasing jewellery online at ease and was able to answer all my questions. I received my order a head of time and was extremely happy with the quality. Would definitely recommend Australia Diamond Network as they delivered me a great product with great service at a great price.

Hi Jonah. Thanks for letting us know that the Diamond Wedding Ring was well received. We really appreciate the recommendation and the review. If we can help you with anything in the future, please let us know. All the best from the team at Australian Diamond Network.

davidp452
1 review · 400 points
27 Apr 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Platinum solitaire engagement and channel set wedding rings. The process of choosing & buying an engagement and wedding ring online was professionally assisted by Wade. He gave helpful advice and helped to make the whole process easy. The rings are amazing, excellent quality and exactly as shown on the website. They are different to anything else we saw elsewhere. I highly recommend Australian Diamond Network.

Approximate cost: $3700

Thank you David for allowing us to craft your diamond rings. We take a great deal of pride in being able to offer our wonderful customers superior craftsmanship and an easy purchasing process. You were a pleasure to deal with, and if you ever need anything, please don't hesitate to contact us again.

marcuss220
1 review · 400 points
25 Apr 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Seamless experience. Spoke with Wade on the phone to confirm what I was after. He was extremely helpful and knowledgeable. Deadlines were met and ADN went out of their way to ensure delivery of the engagement ring prior to our big day. Could not have been happer with the experience.

Approximate cost: $10000.00

Hi Marcus - thanks for leaving us such a wonderful review. We are thrilled that you loved your experience (and she loved the diamond ring); our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

martinj450
1 review · 400 points
24 Apr 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very good quality platinum ring and the diamonds are beautiful. Good service and fast response time.

Approximate cost: $5500

Thanks Martin - appreciate the review. Glad she loved the diamond ring. Let us know if you need anything. Enjoy your engagement!

monicar338
1 review · 600 points
verified email - 26 Mar 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Purchased a white gold diamond bangle from Australian Diamond Network. Wade was so helpful in providing me specs and arranging for urgent delivery as it was for a gift which I was hoping to give in 4 days. It arrived early and with the valuation certificate. I am super happy with the quality and service. I definitely won't hesitate to buy jewellery from them again in the future. Highly recommend!

Approximate cost: $2000

Thank you for the wonderful review about Australian Diamond Network. We're very happy that we were able to get the diamond bangle to you in only a few days - - and thanks for letting us know that your sister-in-law loved it! We would love to hear from you again if we can assist you in the future with any other diamond jewellery. Thanks again.

mairiv
1 review · 400 points
22 Mar 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Was a bit unsure about buying online..diamond bracelet. However, the experience has been more than I could have asked for. I phoned Wade as I was unsure about what diamonds to choose etc...I also wanted to get a sense of “did he sound trustworthy”! He did and was very patient advising and guiding me on how to order online.. no hard sell... I ordered online and received a phone call a few hours later checking that I actually ordered the right diamonds....reason being I had discussed ordering the lower quality of diamond but chose to go up a grade. That call put my mind at rest..you usually don’t get a call to suggest you spend less money! Received the order within the week, it was beautiful and will be much loved by our daughter. The enclosed valuation was a lovely surprise...much more than the cost but what you would expect to pay in a jewellery store. All in all, would highly recommend!

Approximate cost: $4000

We're very glad that your daughter loved the diamond tennis bracelet - I guess you didn't keep it for yourself after all ;)
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky to have customers like you. We look forward to working with you again in the future. Thanks again.

karenk174
1 review · 400 points
19 Mar 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Kept up to date on the making and expected completion date of the earrings. Lovely earrings, just as I expected. Great customer service.

Hi Karen. We're very pleased that you were happy with your diamond huggie earrings (and our service). We know that buying diamond jewellery online can be a bit intimidating, so we try very hard to make sure that every customer has a great experience and ends up with exactly what they're expecting. Please contact us if we can ever be of service in the future. Thanks again, and enjoy the new earrings!

stephenb155
1 review · 400 points
25 Feb 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Wade and his team at ADN where fantastic to deal with. We had never purchased jewellery online before but were greatly reassured by their longevity and online reviews. We had very specific ideas of what we wanted and Wade gave us advice on how to maximise "bang for buck" identifying the diamond we were after and designing and making the ring in an incredibly short timeframe. The ring was delivered with the minimum of fuss and we will definitely be using Wade in the future and recommending him to our friends and family.

Approximate cost: $7100

Thank you Steve Brown for the kind comments. You were an absolute pleasure to deal with. We are very happy that she loved the 6 Claw Solitaire Diamond Ring (and just as happy that we were able to meet your deadline). Please don't hesitate to contact us if you ever need anything. Thanks again from the team at Australian Diamond Network.

priyas958
1 review · 600 points
verified email - 13 Feb 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Efficient. Very friendly service. Superb customer service Great quality. Standout product. Will definitely recommend n go back for my next purchase

Thank you Priya for your positive review. Reviews really help to build trust and credibility, and we appreciate that you've taken a moment to help us establish this. We're very happy that you love your Shared Claw Diamond Wedding Ring. Please let us know if we can do anything for you in the future. Kindest Regards - Australian Diamond Network