Australian Diamond Network

5.0
based on 101 reviews

Customer Approved
“We make customer
service a priority”

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101 reviews about Australian Diamond Network

03 May 2019

Great communication from the Aust Diamond network on the process and progress of the purchase. Delivered as purchased, on time, and in a lovely wooden box. Would recommend this seller.

Approximate cost: $800

Thank you Selina for leaving a kind review for Australian Diamond Network. Enjoy the princess cut diamond stud earrings, and we hope to hear from you again in the future.

03 May 2019

I dealt with with Wade and he was quick to respond each time putting any doubts of purchasing jewellery online at ease and was able to answer all my questions. I received my order a head of time and was extremely happy with the quality. Would definitely recommend Australia Diamond Network as they delivered me a great product with great service at a great price.

Hi Jonah. Thanks for letting us know that the Diamond Wedding Ring was well received. We really appreciate the recommendation and the review. If we can help you with anything in the future, please let us know. All the best from the team at Australian Diamond Network.

27 Apr 2019

Platinum solitaire engagement and channel set wedding rings. The process of choosing & buying an engagement and wedding ring online was professionally assisted by Wade. He gave helpful advice and helped to make the whole process easy. The rings are amazing, excellent quality and exactly as shown on the website. They are different to anything else we saw elsewhere. I highly recommend Australian Diamond Network.

Approximate cost: $3700

Thank you David for allowing us to craft your diamond rings. We take a great deal of pride in being able to offer our wonderful customers superior craftsmanship and an easy purchasing process. You were a pleasure to deal with, and if you ever need anything, please don't hesitate to contact us again.

25 Apr 2019

Seamless experience. Spoke with Wade on the phone to confirm what I was after. He was extremely helpful and knowledgeable. Deadlines were met and ADN went out of their way to ensure delivery of the engagement ring prior to our big day. Could not have been happer with the experience.

Approximate cost: $10000.00

Hi Marcus - thanks for leaving us such a wonderful review. We are thrilled that you loved your experience (and she loved the diamond ring); our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

24 Apr 2019

Very good quality platinum ring and the diamonds are beautiful. Good service and fast response time.

Approximate cost: $5500

Thanks Martin - appreciate the review. Glad she loved the diamond ring. Let us know if you need anything. Enjoy your engagement!

verified email - 26 Mar 2019

Purchased a white gold diamond bangle from Australian Diamond Network. Wade was so helpful in providing me specs and arranging for urgent delivery as it was for a gift which I was hoping to give in 4 days. It arrived early and with the valuation certificate. I am super happy with the quality and service. I definitely won't hesitate to buy jewellery from them again in the future. Highly recommend!

Approximate cost: $2000

Thank you for the wonderful review about Australian Diamond Network. We're very happy that we were able to get the diamond bangle to you in only a few days - - and thanks for letting us know that your sister-in-law loved it! We would love to hear from you again if we can assist you in the future with any other diamond jewellery. Thanks again.

22 Mar 2019

Was a bit unsure about buying online..diamond bracelet. However, the experience has been more than I could have asked for. I phoned Wade as I was unsure about what diamonds to choose etc...I also wanted to get a sense of “did he sound trustworthy”! He did and was very patient advising and guiding me on how to order online.. no hard sell... I ordered online and received a phone call a few hours later checking that I actually ordered the right diamonds....reason being I had discussed ordering the lower quality of diamond but chose to go up a grade. That call put my mind at rest..you usually don’t get a call to suggest you spend less money! Received the order within the week, it was beautiful and will be much loved by our daughter. The enclosed valuation was a lovely surprise...much more than the cost but what you would expect to pay in a jewellery store. All in all, would highly recommend!

Approximate cost: $4000

We're very glad that your daughter loved the diamond tennis bracelet - I guess you didn't keep it for yourself after all ;)
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky to have customers like you. We look forward to working with you again in the future. Thanks again.

19 Mar 2019

Kept up to date on the making and expected completion date of the earrings. Lovely earrings, just as I expected. Great customer service.

Hi Karen. We're very pleased that you were happy with your diamond huggie earrings (and our service). We know that buying diamond jewellery online can be a bit intimidating, so we try very hard to make sure that every customer has a great experience and ends up with exactly what they're expecting. Please contact us if we can ever be of service in the future. Thanks again, and enjoy the new earrings!

25 Feb 2019

Wade and his team at ADN where fantastic to deal with. We had never purchased jewellery online before but were greatly reassured by their longevity and online reviews. We had very specific ideas of what we wanted and Wade gave us advice on how to maximise "bang for buck" identifying the diamond we were after and designing and making the ring in an incredibly short timeframe. The ring was delivered with the minimum of fuss and we will definitely be using Wade in the future and recommending him to our friends and family.

Approximate cost: $7100

Thank you Steve Brown for the kind comments. You were an absolute pleasure to deal with. We are very happy that she loved the 6 Claw Solitaire Diamond Ring (and just as happy that we were able to meet your deadline). Please don't hesitate to contact us if you ever need anything. Thanks again from the team at Australian Diamond Network.

verified email - 13 Feb 2019

Efficient. Very friendly service. Superb customer service Great quality. Standout product. Will definitely recommend n go back for my next purchase

Thank you Priya for your positive review. Reviews really help to build trust and credibility, and we appreciate that you've taken a moment to help us establish this. We're very happy that you love your Shared Claw Diamond Wedding Ring. Please let us know if we can do anything for you in the future. Kindest Regards - Australian Diamond Network

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