Australian Diamond Network

5.0
based on 101 reviews

Customer Approved
“We make customer
service a priority”

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101 reviews about Australian Diamond Network

verified email - 31 Dec 2018

The diamond tennis bracelet that I purchased for my wife exceeded expectations. I am happy with all aspects of the transaction, but was extremely impression with the speedy responses from Wade via email, and was reassured with buying online when he gave me his mobile number if I needed anymore info. 10 out 10 for service, quality and value. Will definitely buy from Wade again, but next time will be a custom ring.

Approximate cost: $1600

Thank you Tim for taking the time to leave such a kind review. We're pleased that you are so happy with the diamond bracelet and our service. You were a pleasure to deal with. Have a wonderful new year, and we hope to hear from you again.

30 Nov 2018

Wade was fantastic to deal with from the beginning, through providing pre-purchase help to accommodating changes and delivery demands after payment had been made. I would not hesitate to purchase from the Australian Diamond Network again and highly recommend them to anyone remotely apprehensive about buying online.

The item itself also gave me an appreciation for the quality of their diamonds compared to what you find in larger chain stores.

Approximate cost: $1000

Hi Jae. Thank you for the wonderful review! Even though everything is done online, we do our best to make sure you have the best service, experience and quality possible. You were a pleasure to deal with, and I hope that you get a lot of compliments on your new diamond earrings.

30 Nov 2018

I was slightly apprehensive about ordering an engagement ring online but any concerns I had were quickly put to bed.

Wade, at all times, was proactive and efficient with his responses and fully transparent regarding the progress of my ring - from confirmation of my order being received to co-ordinating delivery.

The ring itself was sublime and exactly what I had in mind.

Strongly recommended.

Hi Wayne. I appreciate you taking the time to share the experience you had with Australian Diamond Network. We are all pleased that you love the Princess Cut Diamond Engagement Ring, so thank you for letting us know. Best of luck with the proposal. Let us know how it goes (and we always enjoy receiving a pic of the ring on a finger). Thanks again.

verified email - 12 Nov 2018

Wade provided a professional and personal service.
was always available to answer any of the myriad questions we had. Accommodated our changes in design and steered us in the right direction at every opportunity. We are delighted and amazed with the result. Its perfect and exceeded our expectations.

Approximate cost: $6000

It was an absolute pleasure working with you both to create your diamond engagement ring! And thank you for allowing Australian Diamond Network to play a small role in creating something beautiful for you. Please don't hesitate to ask if you ever need anything else.

08 Nov 2018

Wow! What an experience! Wade was extremely helpful throughout the design process and answered all my questions very patiently. I was sceptical at first about buying without seeing but Wade made me feel at ease with his knowledge, advice and patience! I highly recommend ADN to anyone in the market. The lead time to finished product was great and the communication throughout the process was awesome. Thanks again Wade

You're making me blush :)
Thank you for the wonderful feedback. It's a big decision for people to purchase diamonds and diamond jewellery online, and reviews like this really help customers to overcome those reservations. If you need anything else, please don't hesitate to let me know.

04 Nov 2018

Wade was fantastic from start to finish. I was updated on the progress of my diamond bracelet from start to finish. I required the bracelet to be delivered to Perth by a specific date and Wade ensured that happened. The tennis bracelet is stunning and I could not be happier. I would definitely use ADC again.

I'm happy that you had a great experience and ended up with a bracelet that you love. Thank you very much for such a kind review :)

verified email - 24 Sep 2018

Wade was Very helpful from start to finish, even when we decided to change from one pendant to another after a couple of days. Nothing was too much trouble.
I would highly recommend Australian Diamond Network and will definitely use the company in the future.

Thanks Ian for the lovely review (sorry we've been a bit slow to reply). If you ever need anything else, please don't hesitate to contact us. Kindest Regards.

28 Aug 2018

I recently purchased an engagement ring from the Australian Diamond Network and I have to say, Wade was a real superstar in guiding me through the whole process. I had a good idea what I was after (my now fiancé was cheeky enough to have sent me a photo some time ago!), and in researching ring makers I came across ADN. Wade was responsive, helpful, and put my mind at ease in making such a significant purchase online. I can't say enough good things about the experience.

The ring itself is absolutely perfect. I have been hiding it for three weeks wondering how it will look on her finger, and last weekend I proposed. Absolutely thrilled. It literally and figuratively was made for her.

I can't recommend Wade highly enough.

Now to plan the wedding.....

Ha! The whole time I was thinking that you came up with the design all on your own!
All of the ladies in the office loved the design that you sent us, and kept commenting on how lucky the woman who was going to be receiving it was to have found a man with such good taste in ring designs...now we know the truth ;)
We loved making the ring for you both. Thank you for letting us play just a small part in your story. All the best with the wedding, and if you need anything else, please dont hesitate to contact us.

24 Aug 2018

Wade was lovely and incredibly professional. He gave great advice and ensured that I was happy each step of the way. The bracelet is beautiful and I couldn't be happier. Thank you so much!!! I will definitely be back!

Approximate cost: $5700

Thanks Paulina - - we're very pleased that you love your tennis bracelet. We hope that it brings you many years of enjoyment. Thank you for leaving such a nice review.

30 Jul 2018

I would strongly recommend Australian Diamond Network to anybody, especially Wade. Wade is great, he's very knowledgeable and very passionate in what he's doing. Best of all, Wade is very understanding. I found it very easy to communicate with Wade on what I was looking for and he did everything he could to get me the stone I love. What I like about Wade the most is he tried to get the best and best value for me out of my budget.

Thank you for taking the time to leave such a kind review - you were an absolute pleasure to deal with! We will always do our best to make sure that you are getting the best diamond for your budget. If we can ever be of assistance again, please contact us.

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