BecexTech Australia

4.1
based on 1116 reviews

Customer Approved
“We make customer
service a priority”

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1116 reviews about BecexTech Australia

verified email - 04 Dec 2012

Order a Nikon D7000 and received it after 5 days. The good arrived in good shape with carefully packed box. Happy and will use their service next time :)

Approximate cost: $AUD$1200

verified email - 02 Dec 2012

BecexTech lives up to their reputation. Even though this was my first purchase from them, ordering and paying couldn't have been easier. My Galaxy Note 2 was shipped right away and arrived ahead of schedule. I will buy from them again.

Approximate cost: $1019

verified email - 02 Dec 2012

Excellent company to deal with.

Updates on the latest trends and product info is what impresses me
with your service. I found valuable information on products and great
ideas on some items that i never knew it exists. Great job guys!

Approximate cost: $2450

verified email - 29 Nov 2012

Product was genuine and as described, and arrived in an acceptable timeframe. Service was initially a little patchy, but picked up once I complained. Please note that most of their stock is located outside of Australia (they specifically identify whatever Australian stock they carry), so read their Terms and Policies carefully.

Approximate cost: $2638

jaroslavd 29 Nov 2012

They have now been in touch. I will update once I receive my package.

jaroslavd 03 Dec 2012

I have now received the package. All good: the product is legitimate and as described. Communication did improve significantly after I complained. Ultimately I'm satisfied with the service. Would suggest the company engages someone to keep on top of emails. The product had actually already shipped when I first complained, but no-one got around to letting me know until much later.

verified email - 14 Nov 2012

Ordered a Panasonic G3 (black) with kit lens plus extra battery and SDHC card
Informed me that black was not available and would not be any time soon - so why were they still advertising it online? They should inform customers if it is in stock before you place your order. Decided to go ahead with order with white body. Customer service were good at keeping in contact.

Product arrived quickly, but extra battery was not Panasonic brand, but a cheaper replica - this was not mentioned on the original order.

Shipping was $110. I have just looked at a US website, B&H Photo, and they would charge US$47 to ship the same order from New York.

I will not use this business again nor would I recommend it.

Approximate cost: $650

Hi davethewlis

I'm sorry to hear that you are not completely satisfy with the transaction. Although we do try to keep as much product in stock as possible at all times, but due to unforeseen circumstances sometimes we do run out of stock.

Also, i wish to clarify that all the extra batteries on sale are AFT versions unless it's stated as Original, which may cost 2 - 3 times of AFT battery.

Please let me know if we can be any help

Regards,
David

austrajoey 18 Jan 2013

RE- BecexTech I bought a camera through BecexTech because it was named Best Business Awards 2012: Telecommunications Businesses by WOMO but this company has been atrocious to deal with. We ordered a camera in early June 2012 and it turned up late and faulty. Sent it back. Got it back one month later. 2 months after that it stopped working again. Sent it back and WE STILL DO NOT HAVE IT BACK AFTER 4 MONTHS and numerous promises and emails. No reply to my last 2 emails and it's been 8 days since they were sent. That's $400 plus with a camera that worked for only 2 months out of almost 7 months of waiting. Not Good Enough.

verified email - 10 Nov 2012

Canon EOS D5 mark3, Good security checks, Timely responces for them, On time delivery, And I saved $1,065,

looking forward to use them soon.

Approximate cost: $ 3,300

Anonymous
08 Nov 2012

I have bought samsung galaxy s3. It is very good shop. and very cheap prices. Very fast shipping. Thanks Thanks Thanks.

Anonymous
verified email - 24 Oct 2012

Purchased a Panasonic DMC-FZ200, took 4 days for them to process it and deliver it to my front door, very impressed. Good value and good communication. Only downside I thought was the cost of post/delivery. Would buy from them again.

Approximate cost: $550.00

verified email - 22 Oct 2012

I purchased an Iphone 4s 32 Gb. Great Service and fast delivery

Great customer service!! Glad to shop again with you! :)

Approximate cost: $900

verified email - 22 Oct 2012

I purchased a Motorola Razr Maxx. Great product and very fast postage (cost aside).
Because I was using a Gmail address they had to confirm my credit card by sending me a small amount. I ordered a phone cover but I got a lens cleaning kit instead.
But overall I love the Phone which is the main thing.

Approximate cost: $600

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