We contacted BMC and received instant home service, Hess is very patient explaining things and fixed our problems within an hour, very happy with result

got a few of my devices fix here they are even better than any other place they fix them really fast

Fantastic service - we are thrilled to have found a friendly and helpful man for our computer problems! Thank you Hess!

I spoke to Hess about building a website and signed up with him to have him build me one. Due to unforeseen circumstances on my part (completely 100% my fault) I told him that I wouldn't be able to go through with the build. Hess was really understanding and refunded what I had paid him and went well above and beyond what he needed to do. Even after this he was giving me advice on things which he wouldn't really receive any benefit from. His sole focus is clearly giving a great customer experience! If you want anything to do with computers he is definitely the best person to talk to in the Blue Mountains.

We always try and shop locally and when our old PC literally stopped working relied on a local business to help us out. Hess was great and we got the new PC ahead of time, no problems.

The servce and helpfulness of this business is outstanding. Fixed in 1 afternoon and i know they stayed open late to do it! Would never go anywhere else now.

Approximate cost: $130

I am so impressed with Hess and the service provided. I have contacted the service on three occasions and each time, I have received the most professional and respectful service. Hess is very knowledgeable but does not try to force products or his way onto you. I have greatly appreciated this. I absolutely recommend this local service and will continue to use it. Thank you Hess!

was a good experience and all via the internet -
available, pleasant, efficient and reasonable!
thank you

I rang Blue Mountains Computers last week with an emergency computer situation. Hess was helpful and professional right from the start. As I can't lift my computer, he collected and returned it (for a small charge) and was able to sort out my computer problems in time for me to carry on with some music arranging I was doing at the time, which had a deadline. He can offer remote access, which is helpful when reviewing problems.
I appreciated his courtesy, professionalism, skill and experience (and his sense of humour!), and would highly recommend Blue Mountains Computers at any time.

BMC did a fantastic job servicing my computer. It was serviced quickly and is like new again!