4 reviews about Budget PC Pty Ltd

verified email - 20 Jul 2020

I had a very bad first experience with Budget PC.

I bought a webcam from Budget PC a bit over a month ago and paid extra for express.
The price is a lot higher than many other suppliers but on their website they claimed that they had stock in their warehouse I was willing to buy it from here. The order should take a week to send from the warehouse to the shop after payment was received (which I confirmed by calling within the same week). I was very excited for this webcam so I constantly checked their website for the status update which never changed.
Exactly one month from the date of order I had to contact them again, this time through email, because my order status had never changed, no one has contacted me, nothing. They respond telling me now that they were waiting for the supplier to send them the product which means that they NEVER had stock at the warehouse like the website had claimed and NEVER had the item like I was told on the phone when I called them that first week. I had responded to the email about what I was informed prior and what they were informing me now to which no response.

Had I had known that I would have had to wait for the supplier I would have ordered a better model, for cheaper from other places who did not lie to me about their stock.
I waited a total of 6 weeks for my order to arrive.

TLDR;
Did I get my item ordered? Yes.
Was the service good? No, I was lied to about their stock availability.
Was shipping and delivery time as expected? No, I waited much longer than expected without being contacted or prior notice.
Was it worth the higher price compared to other online stores? No.
Would I recommend to other people? Quite the opposite.

I will be posting this to other review websites.

Approximate cost: $215

verified email - 20 Feb 2011


Review under investigation
This review is currently being investigated by the Word of Mouth team and it does not affect the business' overall rating. This review will either be confirmed or removed once our inquiry is complete.
verified email - 16 Oct 2010

These folks are as good as it gets. I recently bought two used HP PC's from them (and a lot of bits and pieces over the years). They know what they are on about and offer plenty of friendly advice. The PC's were amazing value and worked flawlessly. I have found their prices to be only a fraction higher than CPL and MSY of bits and pieces, but the buying experience is far superior. Once I bought a graphics card that did not fit in a small form factor PC. Not a problem, they swapped in for another type that fitted without any issues. Would recommend them to anyone, from experienced computer buffs like me to people who are new to computers. They treat you like a friend, not just a number. And they are fluent in English and technology.

verified email - 23 Nov 2009

I have purchased a personal computer system and various other peripherals from this shop on different occasions and the service has always been excellent; good advice, promises kept, and excellent value for money and no pressure to buy.

Approximate cost: $1000

Write a review

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account