Cat Utopia Resort & Spa

4.9
based on 36 reviews

  • Doyalson, NSW 2262
    Central Coast - Pick Up and Drop off Newcastle and Sydney Locations
  • 02 4358 2608
  • 02 4358 2608
  • Visit our website
  • Opening Hours (Wednesday: 8:30am-11am Reception & 3pm-5pm via After Hours Facility)
  • Payment methods
    Bank Transfer, Credit Card and Cash
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36 reviews about Cat Utopia Resort & Spa

15 Aug 2017

Such lovely, helpful and caring people! Everyone at Cat Utopia Resort including Amanda, Rebecca and Stephanie always go above and beyond to ensure my elderly cat has the best possible holiday and stay. Their knowledge is exceptional and all staff have been an absolute pleasure to deal with, spanning over many years now. I have never known such hard working people who genuinely care about great customer service and of course our fur babies - so a big thank you!! :) X

15 Aug 2017

I'd give them more than 5 stars if I could! We just picked up our cats from a 3 week stay, and we are super impressed with Cat Utopia - it was worth every penny! The ladies there have been lovely right from our first enquiry and tour of the facilities. Our cats have previously stayed at another popular boutique cat boarding place in Sydney but I have to say Cat Utopia was world's better. The rooms are extremely spacious and full of natural light as well as being beautifully decorated. Lilly and Moses even had their own small outdoor patio attached to their room. I don't know how they do it, but Cat Utopia is squeaky clean and even smells lovely. Our cats came home relaxed and happy and were even given some small toys as gifts from Cat Utopia. We really enjoyed the photos we were sent of them relaxing in their room and exploring the jungle gym. From the stories the staff told us when we picked the cats up, it was obvious that they had gotten to know Lilly and Moses and understand their little quirks and that they genuinely cared about them. Highly recommend!

verified email - 15 Aug 2017

I wouldn't leave my precious Maxie anywhere else. Amanda and the Nannies have been looking after him, when I go away for years now.
It is always a pleasure to see Amanda and the girls and know that Maxie is being loved and cared for by people who love him.

20 Jul 2017

Our first experience at Cat Utopia and it will be Alice's new holiday home. So impressed from when we first arrived to picking her up today. Alice came home all happy and well. Will certainly recommend this lovely facility to all my friends with cats.

25 Jun 2017

The nannies at cat utopia have looked after our two cats many times, for both short and long stays. Their love and care for our animals is amazing and the extra attention provided to our senior cat is so appreciated. The facilities are very high quality, and they offer flexibility of food options and tailored services to suit our cats needs. The openness and transparency of the amenities really give us peace of mind that these ladies love what they do, and we know our cats are in safe hands. After hours pick up and drop off is a lifesaver! Our cats will never stay anywhere else!

verified email - 18 Jun 2017

Don' t know what has changed, maybe staff that were patient and cared for our cat have left, but certainly the last two stays for our older cat have not been great.
We trusted them again after they gave our cat too high a dose of insulin (insulin should be adjusted if a cat isn't eating well, and the "cat whisperers" at Cat Utopia know this) and she had to be rushed to their vet as a medical emergency. It is miraculous that she survived as their vet is a good 20 minute drive away, so very tricky in an emergency situation.
We have now been told our cats are no longer welcome. Apparently our 17 year old, diabetic cat causes the nannies no end of stress.
Really, you shouldn't talk yourself up and make statements about your "profound knowledge in the feline world and that you can help even the most difficult of cases.” - when from our experience, you couldn't
We are appalled at the way they have behaved.

28 Feb 2017

I took my boy to Cat Utopia or his Holiday Home as I call it so I could enjoy my break knowing he was in the best hands possible. It was very hot when I left him and I knew I didn't need to worry about his well being. He had a pamper session in Sparkles Spa and when I picked him up he was happy and perfectly groomed. The staff are always helpful and have a genuine interest in your cat. I would never go anywhere else, in one word Cat Utopia and staff are Excellent.

24 Feb 2017

these people love cats, best cat accommodation anywhere,
loads of space and love, check in and check out easy

23 Feb 2017

What a find Cat Utopia has been! We've left our 14 year old Siamese with the girls for short- and long-term stays, and he clearly loves being there! The wonderful staff are always accommodating, even at short notice. We don't need to look anywhere else when looking for a comfortable, safe & happy place to give our little guy a break.

verified email - 18 Feb 2017

My 2 girls Ruby & Pearly will never stay anywhere else. An amazing resort with excellent facilities and exception staff. Well worth every dollar! Thank you Cat Utopia you definitely go above and beyond to make sure your guests are pampered to the max!

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