CatchOfTheDay.com.au

check icon 4.0 (89)

Reviews (89)

Write a review
21 Feb 2018
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

I really Love this store. I have brought heaps of stuff from her. The bargains are awesome. My sons calvin klein jumper was $60. I brought lots of swimmers here from gift card I got for christmas for cheap prices. 10/10

verified email - 07 Aug 2014
Service Rating
3.0
Quality Rating
4.0
Value Rating
3.0

I used to love shopping with catch until I had to make a refund and found it to be annoying.
You have to do your homework if you want to buy from this site,make sure you know your size and prices before you buy because they're not always the cheapest. The shipping cost is way to high sometimes, one time my total order was 28$ but the shipping was 38$. Dealing with them is annoying also no phone number just email sometimes they take days to answer an email.
My advise ,be very wary when shopping with them customer is service is not their priority. They claim to give you a great deal but on many occasions I got a better deal on other sites r physical stores

verified email - 17 Jul 2014
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

Hubby buys from Catch of the day, all the time, some of the items are great and some are not so great, but thankfully their customer service team are always happy to assist with items that aren't great or work so well.

We especially love the kids sports equipment, we have always bought them items and they have been great. Our favourite is the table tennis packet, kids play it all the time.

Very happy with Catch

Approximate cost: $110.00

lozzi3110
#58 in Warrandyte South VIC
173 reviews · 13830 points
06 Jun 2014
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

I am very impressed with the amazing customer service. The delivery was quick and my order arrived with out any damage. They have reasonable prices so anyone can buy.

verified email - 20 Feb 2014
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

I feel compelled to review CoTD to share and compliment them on outstanding customer service. I purchased an item that was not as I expected (through no fault of CoTD). I emailed them explaining my situation and they replied within minutes to accept return of the product and they even waived the re-stocking fee. I was very impressed as too many on-line companies are very inflexible regarding returns and do not evaluate your individual circumstances. Thanks CoTD :)

Mylady 21 Feb 2018

I Love catch of the day

verified email - 21 Aug 2013
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

I have subscribed to the Catch of The Day emails and am often surprised by the great value offered. The offer a wide variety of goods and definitely something for everyone!
I ordered a head unit for my car and it arrived quickly and was delivered to my door and I had to sign for it which was secure.
Overall I was very happy with my purchase and it was great value

Hey Jacquic14,

Thanks heaps for taking your time to review CoTD on WOMO!

We're glad to hear that you're happy with the products, and service, supplied by CoTD. Thanks for letting us know ;)

Happy Catching!

Thanks

Mitchell - CoTD

Mylady 21 Feb 2018

Great bargains

verified email - 18 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I LOVE COD!! Always have fantastic sales and doesn't take that long to get to you. I have had 1 issue once but the staff were amazing and based on their outstanding customer service I continue to shop.

Hey Cheriel1,

Thanks for your awesome review!!!

Many thanks for letting us know that you love the CoTD website, products and service provided - if you're happy, so are we!

Happy Catching :)

Thanks

Mitchell - CoTD

verified email - 15 Aug 2013
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Ordered off this site a few times now and it is awesome. They have great bargains although you do always have to know your prices as they are not always cheaper than store sale prices. Postage is very reasonable on most items. A little bit difficult to return faulty products but they are more than helpful. Items arrive quite quickly and always well-packaged.

Hey Crystala1,

Many thanks fro your review!

We're really glad that, overall, you're happy with the products and service CoTD supply.

Happy Catching :)

Thanks

Mitchell - CoTD

verified email - 12 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I love going onto catchoftheday it's got heaps of cool stuff and great deals,sometimes they even have freebies....I have bought items off this site and have been really happy with what I bought.,At times you have to wait awhile for delivery but it's well worth it.Very happy

verified email - 10 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

I love this site. I've buying from them for about 3 years. Usually about 5 seperate purchases a year. It's great when they have the flat delivery fee, so I buy up big. Customer service is excellent. I've had a few products that have broken etc not long after receiving. And I've been credited money without an argument.

Hey Yodadc,

Thanks for your awesome review!!!

We're super glad to hear that you love the CoTD website, service and, overall, the products we supply.

Many thanks for taking the time to write this review.

Happy Catching :)

Mitchell - CoTD

verified email - 08 Aug 2013
Service Rating
4.0
Quality Rating
5.0
Value Rating
4.0

This site is amazing. I look forward to lunchtime to see what great special they will have on offer. Have already spent hundreds on their products and have even scored myself a nice prize in one of their many competitions. they have capped shipping, and even have days where all you pay is the shipping, the products are free. When i do have issues or questions they are very friendly and easy to contact.

verified email - 07 Aug 2013
Service Rating
3.0
Quality Rating
5.0
Value Rating
5.0

This site is great. I love getting the free items and paying post. The site is very fun to use, and very easy also. I have always gotten every order i have made from here.

verified email - 30 Apr 2013
Service Rating
1.0
Quality Rating
3.0
Value Rating
1.0

I'm very disappointed with the customer service -if there is any. You can't locate any contact or email on their website. I've ordered few addidas t-shirts on last week. Upon payment confirmation, I saw there was a promotion of Nike coming up in the following 1hr. After searching high and low, I can't locate any phone number or email to put the order on hold. I then wrote an online form 10mins after the order to put that on hold so I can accumulate all the shipping with the Nike sales. They only responded to me after 2 business days saying the order process has gone too far and there is no way to stop the order. This is obviously a slag process in the customer service and customer has to pay another hefty delivery fees. FYI, a addidas shirt cost $19.95 and the shipping is $12 (i.e. 60% of the shirt).

feigyg 30 Apr 2013

That is very dissapointing to hear. Keep trying to contact them any way you can. Good luck

verified email - 01 Feb 2013
Service Rating
4.0
Quality Rating
3.0
Value Rating
4.0

I've ordered a few times from COTD. Their products are as described and their prices good, though the inability to see your postage (often quite high unless capped) cost before checkout can skew the total cost of your order as you shop.

Hey MrsV,

Thanks for your review!

I'm really glad to hear that you're happy with your CoTD experience to date.

We do currently have a shipping cap of $15. Thus, this is the most you'll pay for shipping when purchasing through CoTD.

When you add an item to your cart, if you go into your cart you can view how much the shipping will be for your item. You can also click 'Hows Is It Calculated' to view how we've reached the shipping amount.

I hope this information is useful. Keep your eye out for your next 'catch'!

Thanks

Mitchell - CoTD

verified email - 30 Jan 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Another beautiful website that I enjoy visiting for great deals and amazing prices. I receive items quickly and are perfect value. Not as good as eBay, but still spectacular.

Hey Megan,

Thanks for your awesome review!

We're very happy to hear that your dealings with CoTD so far have been 'spectacular'.

Happy Catching!

Thanks

Mitchell - CoTD

verified email - 18 Jan 2013
Service Rating
4.0
Quality Rating
3.0
Value Rating
4.0

We've bought quite a lot from here including some Bodum glasses, a childrens designer lounge and many other items. You really must be careful about the prices. I have found them to be charging the same price with postage on top on some occasions.

verified email - 04 Jan 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

love love love this website especially when they have everything under $10 days. I also like their sister site grocery run i buy a lot from here i really don't know how they have such good prices.Delivey is always quick

Approximate cost: $70

Hey Karenn11,

Thanks for your awesome review!!

We love, love, LOVE the fact that you love our site! We hope you didn't miss our most recent $10 sale that we had on last week.

Happy Catching!

Thanks

Mitchell - CoTD

verified email - 04 Dec 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

What a great website. Has daily specials and they are great! just be aware of delivery fees as this can sometimes make the deal not so great. Quick delivey everytime

MazB35 05 Dec 2012

I agree with you! Its good to get the emails and see the special offers

Hey Angelam28,

Many thanks for your review - much appreciated!

We're currently working on a strategy to lower our shipping fees and hopefully we'll have some reduced rates in the near future :-)

Happy Catching!

Thanks

Mitchell - CoTD

verified email - 14 Nov 2012
Service Rating
1.0
Quality Rating
2.0
Value Rating
2.0

At first when I started buying from this site, they had better quality things on there. But now they mostly stock crap. I really mean crap! Bad quality things that break easily and the shipping used to be really fast but now it sometimes takes more than 8 weeks! ridiculous. Haven't bought from them for a while now. The last order was 6 months ago and was extremely disappointed with the quality of their stuff

View all 4 comments
eew 16 Nov 2012

Just found out hubby bought 2 pairs of shoes from them. Received an email from them stating partial refund because 'item that you have ordered is currently out of stock and
they are unable to fulfill our order. Our buyers have been searching in vain for a replacement product but have had no such luck.'
Doesn't tell us which pair is not in stock (they are the same price)
Checked online and to my surprise the whole order was cancelled! So am I not going to receive a pair of shoes, if so, where is the second half of my money?
THey are selling things that are not in stock. No wonder sometimes they toake 8-10 weeks to delivery some items.

So very disappointed with them, never purchase form them again no matter how cheap they are.

eew 20 Nov 2012

UPdate: sent email requesting an explaination to the refund 4 days ago. Still no response. They just refunded the second part of the order withour notification.

The funny thing is that they are selling ascis again! Tempting to buy...but won't bother. Too much hassle. No communication whatsoever!

Hey Eew,

Thanks for your review.

I'm really sorry to hear that you're not happy with the products currently on CoTD.

We have a dedicated team of buyers that work 24/7 to ensure that we can offer a variety of different products to appeal to all CoTD customers. Do you have any suggestions that I could pass on to our Purchasing department?

I'm also really sorry to hear that when you contacted us via our Help Centre, you didn't receive a response within the 48-hour window that we specify.

Although we try our utmost to respond within this time period, it's not always possible due to the fluctuation in volume of help requests we received. As a result, some responses may be slightly delayed.

Apologies for any inconvenience caused.

Thanks

Mitchell - CoTD

verified email - 29 Oct 2012
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

I found this site by accident once, and have been coming back ever since. I don't purchase much online, but this is one of my preferred sites because they are efficient and very fast. I had to return one item, because it got damaged in the mail, but they had a replacement sent within 2 days. Some sites are in it for the money, but this site is trying to sell goods at a reasonable price, with little or no fuss. I highly recommend everyone to take a look every now and then. The prices are great, the stock good quality, and the customer service is fresh!

Hey Sandorz,

Thanks for your review - much appreciated!!

We're very happy to hear you like the CoTD website.

Happy Catching!

Thanks

Mitchell - CoTD

verified email - 28 Oct 2012
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

I found this website to get great deals online. Also I had satisfaction of paying money safely through paypal. The delivery was very prompt and if we have any concerns or doubts regarding the purchase they give a prompt reply.

Hey Reemadp,

Thanks for your awesome review!

We're really glad to hear you like our style ;-)

Happy Catching!

Thanks

Mitchell - CoTD

verified email - 24 Sep 2012
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

I first joined 'Catch of the Day' a few months ago, and since then I have regularly purchased from their site. The most enjoyable part was the flash sales in which ridiculously low priced high quality items were put up (iPad 2 for example) at hugely reduced prices, and from there on its first in first served. Only downside was the servers overload however they do warn you of this to begin with.

Approximate cost: $25

Hey Kate,

Thanks for your review!!

We're very glad to hear that you're enjoying your CoTD experience.

As with any e-commerce company, we do, occasionally, encounter problems with the website. This is usually due to an unprecedented volume of traffic to the site with eager customers trying to catch the latest deal we've thrown! Rest assured our Web Developers do work overtime to keep the website ticking over at times of high traffic.

Happy Catching!

Thanks

Mitchell - CoTD

verified email - 11 Aug 2012
Service Rating
4.0
Quality Rating
5.0
Value Rating
5.0

I signed up to catch of the day about six months ago, so far I have purchased two golf umbrellas from catch of the day. I brought them about two months ago when we were getting heaos of rain all the time. They were only about ten dollars, which I thought was pretty good value, as they are very good quality. The website was very easy to use too

verified email - 24 Jul 2012
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

Bought the most ridiculously funny gadget off this website - a Robosweeper! It was all good and fine though because it was selling for very cheap and arrived in good time. They're newsletter offers many good deals everyday but I tend to find that most aren't very relevant/useful, though there is the occasional amazingly-useful item to buy.

verified email - 27 Jun 2012
Service Rating
3.0
Quality Rating
4.0
Value Rating
4.0

Great value on some products, I bought a iphone charger/stand and it was worth nearly sixty dollars in shops, and I only got it for fifteen. Delivery is a bit slow though and the shipping charge is a bit high.

Hey Tangk,

Thanks for your review!

We're super happy to hear that you've managed to catch a few bargains through CoTD.

As we rely on third-party couriers to deliver our customer's orders, unfortunately cost, and delivery timeframes, are sometimes beyond our control.

However, rest assured that we are currently working with our couriers in an attempt to bring the shipping costs down.

Happy Catching!

Thanks

Mitchell - CoTD

verified email - 24 Jun 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

COTD is an excellent site, its just a shame there is only one sale per day. Theres heaps of money to save, and new and interesting items that you may have otherwise overlooked too.

verified email - 10 Jun 2012
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

I have been a customer of Catch of the day for more than 2 years now. I haven't been buying much from them, especially more expensive stuffs. Simply because the T-shirt, shoes and everything i got from them are just like other online shopping sites, when you open the boxes, you are like, "oh, is that it?" Not worth returning, but not as you expected. They mixed up my parcel once, but very simple processes to get it fixed, very pleased with that. After all, i only shop for grocery run now. If you can find more than 10 things you need to buy at once, they are good value.

Approximate cost: $20-100

verified email - 07 Jun 2012
Service Rating
3.0
Quality Rating
4.0
Value Rating
4.0

Recently bought some ferrero rochers for $10- 60 of them! Amazing value and Ferrero Rochers can't go wrong:)

verified email - 04 Jun 2012
Service Rating
3.0
Quality Rating
3.0
Value Rating
3.0

The same all of the other "deal" sites. The stuff isn't worth it!
Takes forever to arrive.. and after waiting you're really disappointed!

verified email - 02 Jun 2012
Service Rating
3.0
Quality Rating
4.0
Value Rating
3.0

Used to be one of my favourite shopping sites. delivery prices are higher than other sites take longer but usually within a week sometimes 2weeks .they always have an amazing offer available. check it daily because some of their deals are one day only.you only get what you paid for,brand names are very good but not always the cheapest here
I've bought cheap things which I thought were bargains instead were very bad quality