89 reviews about CatchOfTheDay.com.au

verified email - 08 Aug 2013

This site is amazing. I look forward to lunchtime to see what great special they will have on offer. Have already spent hundreds on their products and have even scored myself a nice prize in one of their many competitions. they have capped shipping, and even have days where all you pay is the shipping, the products are free. When i do have issues or questions they are very friendly and easy to contact.

verified email - 07 Aug 2013

This site is great. I love getting the free items and paying post. The site is very fun to use, and very easy also. I have always gotten every order i have made from here.

verified email - 30 Apr 2013

I'm very disappointed with the customer service -if there is any. You can't locate any contact or email on their website. I've ordered few addidas t-shirts on last week. Upon payment confirmation, I saw there was a promotion of Nike coming up in the following 1hr. After searching high and low, I can't locate any phone number or email to put the order on hold. I then wrote an online form 10mins after the order to put that on hold so I can accumulate all the shipping with the Nike sales. They only responded to me after 2 business days saying the order process has gone too far and there is no way to stop the order. This is obviously a slag process in the customer service and customer has to pay another hefty delivery fees. FYI, a addidas shirt cost $19.95 and the shipping is $12 (i.e. 60% of the shirt).

feigyg 30 Apr 2013

That is very dissapointing to hear. Keep trying to contact them any way you can. Good luck

verified email - 01 Feb 2013

I've ordered a few times from COTD. Their products are as described and their prices good, though the inability to see your postage (often quite high unless capped) cost before checkout can skew the total cost of your order as you shop.

Hey MrsV,

Thanks for your review!

I'm really glad to hear that you're happy with your CoTD experience to date.

We do currently have a shipping cap of $15. Thus, this is the most you'll pay for shipping when purchasing through CoTD.

When you add an item to your cart, if you go into your cart you can view how much the shipping will be for your item. You can also click 'Hows Is It Calculated' to view how we've reached the shipping amount.

I hope this information is useful. Keep your eye out for your next 'catch'!

Thanks

Mitchell - CoTD

verified email - 30 Jan 2013

Another beautiful website that I enjoy visiting for great deals and amazing prices. I receive items quickly and are perfect value. Not as good as eBay, but still spectacular.

Hey Megan,

Thanks for your awesome review!

We're very happy to hear that your dealings with CoTD so far have been 'spectacular'.

Happy Catching!

Thanks

Mitchell - CoTD

verified email - 18 Jan 2013

We've bought quite a lot from here including some Bodum glasses, a childrens designer lounge and many other items. You really must be careful about the prices. I have found them to be charging the same price with postage on top on some occasions.

verified email - 04 Jan 2013

love love love this website especially when they have everything under $10 days. I also like their sister site grocery run i buy a lot from here i really don't know how they have such good prices.Delivey is always quick

Approximate cost: $70

Hey Karenn11,

Thanks for your awesome review!!

We love, love, LOVE the fact that you love our site! We hope you didn't miss our most recent $10 sale that we had on last week.

Happy Catching!

Thanks

Mitchell - CoTD

verified email - 04 Dec 2012

What a great website. Has daily specials and they are great! just be aware of delivery fees as this can sometimes make the deal not so great. Quick delivey everytime

MazB35 05 Dec 2012

I agree with you! Its good to get the emails and see the special offers

Hey Angelam28,

Many thanks for your review - much appreciated!

We're currently working on a strategy to lower our shipping fees and hopefully we'll have some reduced rates in the near future :-)

Happy Catching!

Thanks

Mitchell - CoTD

verified email - 14 Nov 2012

At first when I started buying from this site, they had better quality things on there. But now they mostly stock crap. I really mean crap! Bad quality things that break easily and the shipping used to be really fast but now it sometimes takes more than 8 weeks! ridiculous. Haven't bought from them for a while now. The last order was 6 months ago and was extremely disappointed with the quality of their stuff

View all 4 comments
eew 16 Nov 2012

Just found out hubby bought 2 pairs of shoes from them. Received an email from them stating partial refund because 'item that you have ordered is currently out of stock and
they are unable to fulfill our order. Our buyers have been searching in vain for a replacement product but have had no such luck.'
Doesn't tell us which pair is not in stock (they are the same price)
Checked online and to my surprise the whole order was cancelled! So am I not going to receive a pair of shoes, if so, where is the second half of my money?
THey are selling things that are not in stock. No wonder sometimes they toake 8-10 weeks to delivery some items.

So very disappointed with them, never purchase form them again no matter how cheap they are.

eew 20 Nov 2012

UPdate: sent email requesting an explaination to the refund 4 days ago. Still no response. They just refunded the second part of the order withour notification.

The funny thing is that they are selling ascis again! Tempting to buy...but won't bother. Too much hassle. No communication whatsoever!

Hey Eew,

Thanks for your review.

I'm really sorry to hear that you're not happy with the products currently on CoTD.

We have a dedicated team of buyers that work 24/7 to ensure that we can offer a variety of different products to appeal to all CoTD customers. Do you have any suggestions that I could pass on to our Purchasing department?

I'm also really sorry to hear that when you contacted us via our Help Centre, you didn't receive a response within the 48-hour window that we specify.

Although we try our utmost to respond within this time period, it's not always possible due to the fluctuation in volume of help requests we received. As a result, some responses may be slightly delayed.

Apologies for any inconvenience caused.

Thanks

Mitchell - CoTD

verified email - 29 Oct 2012

I found this site by accident once, and have been coming back ever since. I don't purchase much online, but this is one of my preferred sites because they are efficient and very fast. I had to return one item, because it got damaged in the mail, but they had a replacement sent within 2 days. Some sites are in it for the money, but this site is trying to sell goods at a reasonable price, with little or no fuss. I highly recommend everyone to take a look every now and then. The prices are great, the stock good quality, and the customer service is fresh!

Hey Sandorz,

Thanks for your review - much appreciated!!

We're very happy to hear you like the CoTD website.

Happy Catching!

Thanks

Mitchell - CoTD

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