I had made several enquires on-line regarding our move from Sydney to London however did not receive any prompt response from any other company apart from Cameron at Chess Removals. He was a pleasure to deal with and we felt that he went above and beyond in order to assist. My wife & I would most certainly recommend Chess Removals in the future and will be using their services again without a doubt.

A big thank you to Cameron and the Chess staff.

Margery and Alexader

I have moved around Australia a lot over the past 20 years, and I have always used Chess Moving Australia. When I first used them I wasn't sure what they were going to be like, but as time went on things was turning out to be very good, the men were very good at moving the furniture, loading the furniture on the truck and offloading the other end. Because everything went very good the first time I use them every time since, I would recommend Chess Moving to anyone and everyone who asked me for my opinion on a Removal company.

To Whom it May Concern

I would like to thank your Perth staff for the excellent service we received regarding our move to Sydney. Jessica Theseira, your sales consultant, came to see me and was very pleasant, helpful and informative. After we accepted the quote, our boxes were delivered but not the packing materials. Jessica was amazing and went above and beyond my expectations by personally delivering the packing materials after work that day. What amazing service. A very big thank you to Jessica for all her help.

Next, the removal guys arrived on the day. Moso and his team - Andrew G & Kezza - were fantastic. They worked incredibly hard and were very friendly and helpful. They, too, went above and beyond my expectations and helped me with all my last minute packing. I don't know how I would have managed without their help. They were amazing and I want to say a very big thank you to them.

What great staff you have. It made the move so much easier.

Now, I am just waiting to see what happens here in Sydney because my furniture is supposed to be delivered tomorrow, Thursday 26 February, but as yet (now 3pm in Sydney) I have not heard what time they will arrive at our new home or if, in fact, they are coming tomorrow ! I would be grateful if someone could let me know when I can expect my furniture.

Many thanks.

Regards

Alison Geldenhuys

I write to Chess Movers to convey my gratitude for the wonderful job your staff did when moving me in March from Warnbro in Perth, WA to Lenah Valley in Hobart, Tasmania. I wonder if you could pls pass on this message to your employees who made the move go so well?

It was a big undertaking to move across the country, and I can say that my hopes and expectations of your firm were fully met and actually surpassed. The Chess staff I dealt with were totally professional - but also wonderful people to deal with. I could not have been more impressed with Jessica Theseira's initial home visit and our numerous follow-up emails and phone calls, Spencer and Wilhomena's packing of my things, and Mohammed and Andre for the removal itself. They all took enormous good care of me and my things. They were also all warm and delightful people to interact with. You certainly have some gems on your staff!
My move had perhaps more complexities than most. There were 3 dropoff points for my things - 2 in Perth, then the bulk of it to Hobart. I was stressed by it all, and your staff's unfussed approach helped me relax into what needed to be done together.

Despite only having a half-load to cross Bass Strait, I requested an extremely tight delivery time - just 16 days from Perth to Hobart. Jessica's great assistance made this happen; Hobart delivery occurred at 8.45am on my requested date. In the end, Dad's health required my ongoing stay in NSW, so I couldn't even be there, but my brother in law John was there to receive your Hobart affiliates. John informed me that the Hobart staff also did a great job.

I'd not actually seen the Hobart property at that stage- my sister Liz did the viewings for me - and assumed it was a standard driveway. So I was nonplussed when your Hobart affiliate emailed me requesting a $330 top-up fee to switch to a smaller truck on the grounds of a very tight driveway/turning circle. On arrival here, I see the problem, and think that surcharge totally reasonable.
I haven't unpacked every single box yet, but everything I have was totally undamaged in the move - including delicate wineglasses and ancient family treasures.
So for all these reasons, I express my great gratitude, and ask that you kindly convey this message to your colleagues I've named here. There were several other administrative and accounts staff who were also good to deal with. Many thanks…

Best wishes
D Freeman

I've worked with Chess Moving for a long time and appreciate their professionalism and efficiency. They have a large network of local, Australian owned removalist branches and are well equipped to deal with local and international moves.

Johanna was always helpful and the crew at both ends really were fantastic. Couldn't rate Chess Moving high enough. Excellent job by all concerned, would definitely use them again.

Chess was the only company out of the 4 I dealt with that solicited my expectations. I had 3 reasonable expectations and they were all met or exceeded. Well done Chess, your service standard is excellent

Good morning Chess

Today we had Mike and Chris come to our address and load our household possessions. I have looked to try and load a testimonial to your company, but could not work out how to do it, so I would like to convey a message to you that these two blokes are a great compliment to your organisation, their manners, assistance, work ethics and overall presentation were just great. Please let them know how impressed we were with them and their performance. We will recommend your company to everyone in the future due to their work. We would be very happy for you to post this information to your site as a reference.

Geoff and Sue Walburn