kind friendly staffs, which can speak my dialog, convenience for me to communicate with. And the banking service comes free if you direct the account with your salary. And you can open as many accounts as you like which has good interest rate.

Citibank is really good. It provides many services for the customers. It provides for my business as well as my overall financial needs. Simply fantastic!l

Citibank Rewards scheme is the BEST. One point for $1.00 and depending on your card - other benefits apply. Platinum holders can apply for something they particularly want to be a 'reward' and then work towards getting the required points. When you use your credit card for every day stuff it adds up very quickly. They have the BIGGEST range of things you can get. You can do it all on the internet too.

SO hard to understand the foreign accents as unfortunately they seem to have offshore customer service call centres. Balance of card paid out and still continued to accrue interest on nothing! Wouldn't reccomend to others out there looking for service.

My husband did have a credit card with them before. The reason we wanna get a credit card from them is because of no annual fee. However, we found that was a totally wrong. Cause just after we received that card, we received another letter from the bank said we need to pay the annual fee. And then we called the custom service to check what was happened? The staff was just like, no, we have nothing wrong, you are very wrong. Very bad attitude. We just decided to cancel that card, he suddenly changed his attitude. That's so stupid.

I had a credit card with Citibank for sometime and was enticed by the low rate on offer. One of the worst companies I have ever dealt with, horrendous customer service, I cannot believe they are still in business.

Have just moved my credit card over to another bank. Tired of phoning them to discover the person I am talking to is not actually in Australia. Their interest rates are one of the highest and thier lastest changes to the rewards definately dont make them rewarding. My advice look around at other banks, compair their value and try to go with a bank that keeps jobs here in Australia

Every transaction I have had with Citibank has been so easy, and I have NEVER paid a single cent in bank fees. Every other bank I have ever been with has over charged and had poor and slow customer service.

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