I employed Heather (from a business referral) to help set up our MYOB software for our small business. She came to our office in Ormeau and impressed me with her in-depth MYOB knowledge (has been an MYOB Certified Consultant since 1994) and her accounting and teaching background. Her quiet efficient manner made me feel special about the work I do in the business (bean counter). She showed me how to customise MYOB for our specific needs based upon our service industry. Although MYOB is easy to use you don't have to use all its features so Heather showed me how to turn these unwanted features off. Heather provided telephone support when I got into trouble and was able to come back when we needed her to to further customise our accounts. She certainly knows her stuff and made me feel special. I am almost an independent user now but still rely on Heather to back me up occasionally and show me advanced stuff that MYOB can do now that our business has grown. One hour of her time is equivalent to many hours of frustration trying to nut out a problem. My friend attended a training college to do the same thing and found that Heather was the teacher. I told her she should have got Heather to come direct in to her office so that she would have had access to important and familiar documents close by rather than expecting to be taught generalities about MYOB and then try to apply them later in her bookkeeping work. It just does not work. I would recommend Heather to any and every small business in Brisbane and the Gold Coast. This is exactly how training SHOULD be done. I am happy to refer anyone that needs MYOB help to Computer Accounting Solutions Pty Ltd.

Approximate cost: $198