68 reviews about Doctors Of Northcote

18 Jul 2017

I particularly like all the female doctors I have seen at this practice.
We usually see Leonie Sutton or Sara Rayner and very happy with both.
I love that they have their own App for easy bookings!
My Little One is also a patient of Leonie & Sara and i have always been satisfied with his treatment.

Approximate cost: $42

06 Jul 2017

I find visiting Doctors of Northcote a breeze. I can make my booking online without any fuss. I have been seeing Dr Jess Dyson the last few months. She always has time to listen, observe and offer great advice. I would recommend Jess and the practice.

Thank you so much for your review. We just love hearing from our patients.

verified email - 03 Jul 2017

Our family sees two doctors here. Dr Rayner and Dr Wong. [redacted]Both are really wonderful with children. Although there is one doctor I wouldn't recommend at this practice (not very friendly) but I can't remember their name.

26 Jun 2017

Excellent service all the time. Great opening hours too! Dr Jennings and Dr Sutton are lovely! [redacted]

verified email - 14 Jun 2017

Doctors of Northcote staff are always very friendly and courteous, I have always found the doctors are very [redacted clinical content], professional & [redacted clinical content], and are always happy to hear you out. As a fellow health professional I choose to see the team at Doctors of Northcote because they provide high quality care to their patients.

07 Jun 2017

Easy booking.
Great communication and service (pre and post appointment as well as inhouse).
Dr. Sutton was very personable and great to deal with.

Approximate cost: $80

verified email - 06 Jun 2017

Highly recommend Dr Mandal. He is our preferred GP when visiting Doctors of Northcote as his very good with small children.

01 Jun 2017

Dr Alex Dimitrijevich was very professional [redacted clinical content] Very friendly and personable. Good work

19 Nov 2016

High quality doctors Helpful receptionist and a one stop shop for all medical issues. Would recommend to anyone in the area.

verified email - 04 Apr 2016

This practice seems to be more into business generation than provision of healthcare services. Over servicing, repeated appointments.There is excessive waiting times, however they are very quick to charge for excessive fees if you miss an appointment. The GP's are constantly changing and few stay employed at this practice for very long. There is seriously very little continuity of care. Reception staff are robotic and not encouraged to think critically.  I found certain practice staff to be antagonistic. This situation would have been resolved with a conversation with a business owner. My request fell on deaf ears so I have chosen to make them public

We wish to acknowledge your recent review and thank you for your feedback. We are committed to improving on the quality of the service we offer to our patients and have firm systems in place in reviewing and investigating all of our feedback. Whilst we consistently review our feedback on the social media, we invite our patients to write to us or email us at: [email protected] in order for us to respond directly to you. This is followed by an investigation with our Practice Principals and Management team. We would like to sincerely thank you again for giving us this feedback as it assist us in improving the quality of service we offer to our patients. As we value the confidentiality of our patients, a member of our Management team will contact you shortly.

rae-189 08 Apr 2016

Thank you for your public response to my review.
As you will notice I have indeed written requesting time to discuss my concerns with an appropriate person. My initial request to speak with the owner was declined.
If you do genuinely care about improving your service then it's taking a long time to make the contact you have publicly declared you would.

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