From start to finish these guys were prefect!! No question too big and nothing too hard!
From the moment I made contact from their top notch customer service, to their no matter what we will get the job done attitude these guys were on point.
Their rates were so much less than what we were quoted from other providers, they went above and beyond getting the job done, and moved all of our precious antiques without a single bit of damage.
I would highly recommend these guys to anyone looking to make a move!!!
The team from easymove were very efficient and professional. The move went to plan and the team were extremely accommodating in meeting all our requests. I would highly recommend easymove.
Excellent service . The removalists were helpful in every way . Would recommend them without hesitation . They even had to remove a stairwell rail to get my fridge in place and quickly screwed it back on ..No complaints or attitude. Just got on with it !
Excellent and dependable service. Another pleasant moving experience at very stressful time. Kenny and Nab were friendly and very helpful. A little more costly this time round but the team was very careful and no noticeable scratches!
Approximate cost: $1118
Moving house is a stressful time but Damien, Ash and Ben worked so fast and efficient. They put our mind at ease. A legendary team indeed. Very happy with the service they provided.
Sadly this was a terrible and expensive experience with bad customer service to boot. A lack of clear communication on their part lead to us having to shift the move to another date. It took them the entire day to move a 1 bedroom apartment (and even then with our assistance because it was taking so long). They failed to acknowledge the issues they caused and blamed us for mistakes that were not our fault. This move cost us time and money and caused huge stress. They came unprepared with equipment, and arrived 1.5 hours late, one of their team was too injured to do the job timely and one of our furnishings has a hole in it, and their staff did not have very good hygiene as our belongings are covered in their BO. The main issue is that they failed to apologise, offer any kind of refund or anything. I wouldn’t normally publicly review like this but the private review I sent caused a response that was terrible customer service and so I wish to warn others. Sadly I could not and would not recommend them. Hopefully this is a one off but moving is stressful and it’s not worth adding to that.
Fantastic service, would use again and certainly recommend
REALLY FRIENDLY AND EFFICIANT TEAM, THANKYOU. I WOULD RECCOMEND THIS COMPANY
Happy with the service of EasyMove, the team worked extremely hard to get my stuff moved in time, and the bonus of having boxes delivered earlier for us to pack made the move even smoother.
Hi Dusa,
Sorry to hear that you feel that way now as we provided you with a top quality service.
In fact, you were so happy with the service itself that you even asked the movers to take a picture for our social medial of you and your family after the job was completed. The social media post was even commented positively by you.
We deny any responsibility of the mentioned damage as were 100% certain that we did not caused it; nonetheless, we decided to repair it or take it to our public liability insurer; consequently, youve rudely demanded us to illegally assist you with this during the lockdown or provide you with some money back which we cant accept.
We got great service, very kind and professional staff. Clear communication and overall best quality of service. Although the truck was a bit small though.
Well deserved 5 stars for outstanding quality of service.
“We originally used Jake's removals 10 years and were very impressed with the”…
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