Ferntree Gully Nissan

check icon 4.4 (7)

Reviews for Ferntree Gully Nissan (7)

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4.4
7 reviews
5 star icon
6
4 star icon
0
3 star icon
0
2 star icon
0
1 star icon
1
Service Rating
4.4
Quality Rating
4.4
Value Rating
4.1
troyp667
1 review · 500 points
verified email - 12 Jul 2021
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Let’s all have a great day today and more forward.

verified email - 25 Jan 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Outstanding service! I travelled out of my way to the dealership after hearing good things, and I can see why. Small hiccup in the communication on the final price, but was reasonably rectified quickly. They take the time to show you around and introduce you to the different departments you will be dealing with. High focus on customer service and it shows.

07 Mar 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The staff at FTG Nissan and very professional and friendly. I have my car serviced here every 6 months and have always been happy with the service. If any additional work is needed they call you to explain the problem and costs involved before work is carried out. My car is always cleaned before being returned to me. The showroom and service area are extremely clean. They offer a shuttle service to local shopping centres or to and from your home while your car is being serviced. And they follow up with a phone call to make sure you are happy with the whole experience.

verified email - 07 Feb 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Purchased my car from Nissan Ferntree Gully. The service was outstanding. Paul and Will sold me my car and really looked after me. I will be going back to them two for my next car. They were very honest, reliable and made it a very nice experience. Servicing is always easy. Am very happy to be giving Nissan Ferntree Gully an outstanding review.

ktjbs
#12 in Ferntree Gully VIC
1 review · 300 points
21 Oct 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thanks team at FTG Nissan your focus on customer service is outstanding. I don't usually write reviews but I was so impressed and grateful for the friendly, professional and high quality service I felt compelled to let you and others know. Usually organising to have your car serviced and the uncertainty around how much time you are without your car is a huge inconvenience well that wasn't my experience at all at FTG Nissan. Thanks again.

verified email - 19 May 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great dealership - always very courteous, friendly and accommodating. Servicing always seems to be less than quoted which is a plus 5 stars all the way

verified email - 14 Feb 2008
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

I really cant fault this place. I take my car here to be serviced every 6 months and have done for the past 7 years. The service is the best I have seen anywhere (a big call I know!) The staff are always polite and knowledgeable. I am advised before the service of what the costs will be. They always ask me if I need a lift and will take you where you need to go in their courtesy car. My car always arrives back to me vacuumed (it used to be washed but not anymore due to water restrictions) and I always get a follow up phone call to make sure I am happy with the service. They really dont leave a stone unturned.