Gold Coast Vet Surgery

4.9
based on 86 reviews

Customer Approved
“We make customer
service a priority”

Write a review

86 reviews about Gold Coast Vet Surgery

verified email - 06 Aug 2016

The owners and staff are very honest, caring and considerate. Obie was very well cared for.

Approximate cost: $121

Thank you for sharing your experience through such a positive review - exactly the values that we strive to achieve as a team. :-)

03 Aug 2016

Ryder and Zumah popped in for a few puppy needles. Ryder's concerns for his new puppy were instantly dismissed as every single person he met made him feel comfortable and relaxed. And that his new puppy was in good hands. The Doc explained everything to him, as if they were buddies, explaining heaps of important puppy stuff and offering a bunch of helpful tips to keep Zumah happy.
Thanks heaps for everything.

Thanks for a great review, we're really pleased that you felt relaxed and confident with the care for Zumah - it's exactly what we strive for. It's an absolute pleasure to help look after such a gorgeous pup - thanks for choosing us for his care.

verified email - 28 Jul 2016

The vet here is fantastic. He runs a good family business and really cares for your animal.

Thank you for your kind words & 5 star rating ... we're glad that you appreciate the fact that we're a family business, it's central to how we like to do things and we're pleased to have you as part of our extended family. Thanks for sharing this with others.

verified email - 28 Jul 2016

I always have a really great experience if I ever have to take Annie to the vet! The staff are all so so lovely and I wouldn't go anywhere else! Best vet in the Gold Coast for sure. Would recommend to anyone

Thank you for your kind words - our lovely team certainly are our greatest asset. So pleased you've had good experiences and hope that Annie would say the same!!! Hope she's recovered ok from her "little op".

15 Apr 2016

Gold Coast vet surgery is second to none in service and caring for our King Charles Paddy our two cats axel and snowy .. We would recommend this veternary surgery to anyone who are looking for a place who treat your pet as if they where there own.. We have been going here now for over 8 years and even moved from the area but will only trust the Gold Coast veterinary surgery.. Thank you Charlotte for taking great care with paddy with his surgery today and all that helped ! ️Xx

Thank you for your very kind words. It was lovely to be lifted by this Review on Friday evening, after a particularly sad & trying day. Your recommendation is the greatest compliment that we can receive and your encouraging feedback keeps us striving to maintain & improve our customer service. Dr Charlotte certainly is a wonderful vet and hopefully Paddy will continue to make a smooth recovery. Thanks on behalf of all the team.

23 Feb 2016

The true compassion, kindness and love of animals that these vets display is unsurpassed - and they truly care about the owners /family as well . Also highly recommend - "Wet Noses " - mobile vet whom we needed today in an emergency - Kyra is such a caring vet in times of distress .

Thank you for your kind words Jenny. Sorry that I wasn't able to personally help you at short notice today, but I'm glad if it was some help that we could point you in the direction of someone who could help. We enjoy working with Dr Kyra - it's great to have a colleague with a similar ethos and love for animals.

verified email - 20 Feb 2016

We have been coming to Gold Coast Vet Surgery and Dr Kevin ever since our two cat "sons" were babies in 2009, and we would never go anywhere else. One of our cats was diagnosed with Diabetes in late 2014 and Dr Kevin has worked tirelessly and empathetically with us throughout this difficult time.

All the nursing staff as well as Dr Fiona and Dr Charlotte are wonderful and so obviously love animals.

Thank you so much Dr Kevin and staff!

Thank you for such a kind review Michelle & Nikki. It is always a pleasure to work with such dedicated "pet parents" as yourselves. We would never be able get the medical results that we have without all your hard work at home, nor without the rest of the lovely crew that you mentioned. We really do enjoy to work as team - vets, nurses & owners, to get the best results possible.

verified email - 19 Feb 2016

Great service! They were so good with my two kittens and answered all my questions! They really seem to care about my individual pets. They give free health checks to new kittens but I will definitely be returning.

Approximate cost: $0

Thank you for your great review. We're glad that you found the health checks helpful - we love seeing new puppies & kittens and it's only a pleasure to help to get them off to the best start possible in their new home. I know that Dr Charlotte particularly enjoyed seeing your kittens today! And we look forward to watching them grow up.

verified email - 11 Feb 2016

Without a doubt best Vet we have seen in 8 years of owning our dog. Our dog suffers terribly from anxiety and has behavioural issues and finding a Vet willing to address that has not been easy. We finally feel we have found a Vet who is not only hugely compassionate and supporting but gives amazing advice and referrals for specialist added assistance. Dr Kevin's manner with our Vet fearing dog was astounding! We've never seen him respond to any Vet in the way he did today. His manner with us was second to none. He presented lots of options for treatment, took into consideration emotional, time and cost constraints and wasn't at all pushy or guilting you into any particular path. Can not recommend him enough. Will be the only Vet we see from this moment on.

Wow, thank you for such a glowing review. I'm really pleased that we could turn a tricky and worrisome time into a pleasant experience for both you and him. Being dog & cat owners ourselves we do try to remember what a stressful time vet visits can be and we can do our job better if the patients are calm and at ease in the clinic.

verified email - 08 Feb 2016

These guys are terrific - they actually really care about the health of your pet (i.e. family member).
The customer service is outstanding and we have found them to be incredibly professional, thorough and offer a very clean and modern premises with well appointed treatment and waiting rooms.

Thank you for such a great review, it helps to keep us striving to achieve the things that you mentioned.

Write a review

Business Awards

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account