Gold Coast Vet Surgery

4.9
based on 86 reviews

Customer Approved
“We make customer
service a priority”

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86 reviews about Gold Coast Vet Surgery

20 Jan 2016

This was my first ever adult male dog desexing. Dr Kevin and the team made it stress free and Garry is doing well :) Whilst not the cheapest vet, they're the best value for money. Long time client. Loved the text message I received to say the surgery went well - eased my mind immensely.

Approximate cost: $415

Thanks for a great review Vanessa. I'm really pleased that you appreciated the value - thanks for trusting us with his op. As you've known over the years, we're not ones to cut corners with your pets care, (or the service hopefully!) Glad Garry has done well and that we were able to make the day a little less stressful for you too.

13 Dec 2015

Very friendly, clean and professional Vet practice. The advice was helpful, timely and cost effective. Having just moved to Surfers we were missing our old "trusted" vet but have now found our new trusted practice for our furry family members.

Thank you for taking the time to write such a kind review. We're thrilled that everything was to your liking as the points that you mention are very much ones that we strive to achieve. We look forward to helping you with your fur kids for year to come.

16 Oct 2015

Our 12 year old beloved cat became very ill suddenly. Dr Cruickshank was very thorough in his investigations to try to save him. Unfortunately the decision had to be made to put him to sleep - Throughout this process we could not have asked for a more emphatic or caring vet. He went over and above the expected level of service and made a very sad experience easier to deal with knowing that our pet was in the best and most caring hands. Wholeheartedly recommend this Vet Clinic.

Thank you for such a kind and heartfelt review at such a sad time for you. I'm glad that we were able to help you in having a gentle, dignified and peaceful good bye. If it was a little easier for you then we have met our goal. Treasure your happy memories of him.

verified email - 01 Sep 2015

I have had both my dogs treated here and always feel very informed on the procedures being performed which definitely helps me feel more at ease, I would recommend to anyone.

Thank you for taking the time to leave a review - it's much appreciated and we're glad that our explanations and discussions are helpful to you. We feel it's very important for owners to be able to understand what we're doing with your pet and to be involved in the decision making process.

verified email - 29 Aug 2015

Heartfelt thank you for the vet sympathy card and kind concern on our family!

Our family is very happy had the vet on-going professional advice and follow up relating to my dog's illness, thanks very much to Dr Kevin C and his friendly staff!
Paul C

Thank you for your kind words, especially during your time of grief. It means a lot to our team. It was a pleasure to help you and it is really rewarding to work with people who are as dedicated to their pets as you are.

03 Aug 2015

I was recommended to the Gold Coast Vet Surgery by my previous vet, when we moved to Surfers Paradise. I am extremely happy with this excellent practice, the vets are very professional and my cat and dog are comfortable attending.

Thank you for your kind words, and for taking the time to post a review. Glad you've found us to your liking - your appreciation encourages us to continue to provide the best care and customer service that we can.

verified email - 30 Jul 2015

I found this vet online after being dissatisfied with the Greencross chain. I could not have picked a better vet. Dr Nicole was brilliant, caring, informative, kind and caring with my two small dogs and she also made the extra effort to find the best financial solution for treatment that could be needed. Would highly recommend this veterinary surgery. I was charged an affordable consultation fee and the vet found the most cost effective treatement for me to use on the dogs.

Thank you for taking the time to write such a lovely review. Glad to hear that you enjoyed our personal touch - Dr Nicole certainly is great and thank you for your appreciation of our pricing. Whilst we obviously always strive to do what's best for your pet, where ever possible we like to involve you in the decision making process and discuss the options and costs involved together - it's the way we would like to be treated if we were the client!

verified email - 25 Jul 2015

We moved up to the Gold Coast and were searching for a good vet, after one bad turn, we asked around for recommendations.

The Gold Coast Vet Surgery came so highly recommended and we can join the chorus singing their praises.

In 30 years of owning animals this is without doubt the best I have ever been too. It is nice to go somewhere where you animal is treated with the same care and respect that you feel for them.

The vets are so thorough, checking on things that I hadn't thought of. Every experience has been hugely positive from reception all the way through. We have regularly seen a lovely blonde vet here who also owns a jack russell and she is fantastic.

On the practical side there is undercover parking, tea and coffee, the surgery is spotless. You can get anything your pet needs. GCVS was also hundreds of dollars cheaper than the first vet we tried on a teeth clean.

We certainly would not hesitate to recommend Kevin and all his staff as people who genuinely care about animals and the people who love them.

Wow, thank you for such a glowing review! We're thrilled that you're happy with our service and your kind feedback encourages us to keep striving to meet these standards. The "lovely blonde vet" that you refer to is Charlotte - not only a lovely person but a really fantastic vet. We're blessed to have her as part of our team.

verified email - 13 Dec 2014

We have been going to gcvs for 6 yrs and kevin has become a crucial and non negotiable part of our family. He looks after five of our kids and has been so compassionate with our loss. He is always there for us whether it is a visit phone or email. Gcvs will be the best decision of your life

Thank you so much for such kind words. I'm glad that we've been able to be of help, both in sickness & in health, as well as with your loss. It's never easy.

verified email - 21 Oct 2014

I started taking my vets here when I moved to the Gold Coast from Melbourne based on reviews on this site. 4 years later and even though there are a lot closer vets I still take my dogs to see Kevin. In addition to being an outstanding vet Kevin goes the extra mile including spending time writing letters to my pet insurance on my behalf (at no fee). I would highly recommend Gold Coast Vet Surgery.

Thank you so much for taking the time to share your experiences with others and for your kind recommendation. It is very much appreciated and the biggest complement that we can receive. Lovely to hear that it's come the full circle of finding us on WOMO, for your experience with us to match your expectations, and now for you to help others to find us through your review!

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