Hanly Veterinary Clinic & Hospital

4.3
based on 21 reviews

21 reviews about Hanly Veterinary Clinic & Hospital

11 Oct 2015

I would highly recommend this team to anyone who treats their animals well. Gary Hanly has carried out two successful major operations on both Jet and Penny.
The team are very generous by not overcharging when there is certainly opportunities for them to do so.

The veterinary nurses should never underestimate what a professional standard from
them means to a practise. I am very aware that the nurses don't get anywhere near enough recognition for their efforts. Remember a degree is just that however, experience in the field for a number of years as a vet nurse is a fantastic accomplishment! I'm a dental nurse so I have a wee bit of insight into what your lives are like at the clinic.
I have found that all 4 veterinarians that I have seen over 10 years have all demonstrated that they care for the animal and have treated mine with the appropriate medication for any conditions.
Thank you for your kindness and consistency. Cheers!

verified email - 06 Aug 2015

I have attended Hanly Vets since the practice started with a menagerie of animals. I have always found them efficient, caring and not all about the mighty dollar! Many vets are bordering on unaffordable for the average working family. Although I have moved away from the area I am still tempted to make the trek to Hanly Vet clinic.
Five stars!

24 Mar 2015

Gary Hanly has certainly devoted his life to the welfare of animals. The knowledge and expertise of the team is outstanding they are certainly dedicated professionals. Gary has treated our Staffy's Wolfgang & Arch and has always been caring and understanding especially when they have required a sleep over. In this day and age it is great to have a vet that is really about the animals not the money..... Good on you Gary Hanly and your team

verified email - 17 Mar 2014

I'm a 20yr+ customer of this vets and wouldn't go anywhere else. These people REALLY care about the animals brought to them, to the point they can be a bit brusque with their human customers at times. I have adopted animals from them, brought injured wildlife to them, had animals euthanased there on multiple occasions and always felt the care and compassion they had for their customers (the animals, not me!). I highly recommend them.

verified email - 15 Aug 2013

amazing! and cheap, lovely staff! they do discount prizes that no other vet can beat! :) My experience was so pleasant that i have done nothing but rave on about them when it comes to all animals! The staff are truly lovely and so nice with the animals!

verified email - 12 Aug 2013

I have been using these guys for 21 years with cats, ferrets and dogs. They are great, helpful and really do care for the animals. I never go anywhere else.

25 Jun 2013

Ive been going here for donkeys years, had many pets pass away over the years, mainly from Old age. I've seen hundreds of happy clients go in and out all smiles while waiting my turn in the waiting room, I think your comments above mine are a bit harsh, and you were probably very emotional at such a sad time. There is nothing that anybody can do or say at at the time of losing a loved on and family pet, believe me I know first hand, Ive lost a few, as I said, but there is nothing that anybody can do or say to comfort you at a time of loss that can make things better or bring your loved one back. I remember when grandparents pass years ago, I went to the bank to sort out finances for a funeral, and I thought everybody around me was rude and insensitive, nothing could have been further from the truth, I was just too emotional, raw and sensitive at the time to see.

philfii 26 Jun 2013

I understand what you are trying to say but my experience had nothing to do with me being over emotional or over sensitive due to my dog passing away.I have lost many pets over the years also (most people have experienced this loss) and I never said anything about this being the vets fault. My review was based on the way in which it was handled and how I was spoken to, there is never an excuse for nasty, rude behaviour especially at a sad time.

Hi Philfii, All things considered (‘Calum’s’ lacking TrustFactor, the fact that he/she has ‘not’ submitted any other reviews and that it he/she appears to have joined WOMO simply to make the afore-mentioned comments), it would be wise to consider the contents as suspicious. Indeed, one is left wondering whether the individual in question is in one way or another connected to the business. Making accusation against another member (in an attempt to discredit the content of their review) is unnecessary and uncalled for, irrespective of how ‘nicely’ it is done and we hope you will not take such comments to heart. We appreciated the restraint and candor shown when composing this review. Regards, Reeces

verified email - 21 Jun 2013

I actually had a terrible experience here and won't ever go back. My do passed away here and I found the vet and staff to be extremely rude and insensitive. The vet spoke harshly and was extremely arrogant and defensive when we asked questions. Maybe my experience may have been different if it was just a routine check up but due to the nature in the way the vet and staff treated us I would never return nor recommend.

Hi Philfii, Thank you kindly for taking the time to write such a candid review, one that would have surely been a difficult task given the sensitive nature of the experience. In light of this (traumatic) experience, we appreciate your ability to compose a logical and well thought out review. Regards, Reeces

Snatters 02 Jul 2013

Im sorry to hear you had a bad experience I will think twice again about taking my dog there, though no one really like rottwielers, so i thought it was just my dog that they didnt like. One many occasions i have taken large donations of towles and bedding for their kennels and they never seem grateful.

verified email - 01 Dec 2011

always amazing always kind and always a decent price they obviously love their animals as they seem to house most of the strays and unwanted well done

Approximate cost: $64

verified email - 12 Jan 2011

I have used Hanly's for the last 7 years. They are so caring, compassionate and empthy. They are affodable and easy to get to. Going there is a pleasant experience no matter what the problem. I highly recommend them.

Approximate cost: $60.00

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