15 reviews about La Porchetta

verified email - 26 Nov 2023

Terrible customer service

After receiving a Uber eats message saying our food had been delivered in fact it did not! We called La Porchetta to be told that it is not their problem that the Uber driver had accidentally clicked that our food had been delivered when collecting the order. At that time we were not notified.
The so called manager kept talking over me, not allowing me to talk and was extremely rude. The only option we were given was for us to pick up our order. This was not possible for us, however the manager said that it was again not her problem. We will never order or eat at this restaurant again due to the terrible service!

verified email - 06 Sep 2018

Good food, delicious pizzas! However its definitely not the service that keeps people going back. Disinterested and cold is probably the best way to describe the staff.

25 Jul 2016

The pasta is always perfect!! Fresh and very tasty. The garlic and cheese pizza is oozing with cheese and arrives steaming hot. The service leaves a lot to be desired!!

verified email - 13 Apr 2013

I was coming here once a week for a take away foccasia (half garlic/half cheese) which was never a problem. After tonight's event though, I will never go back. Tonight I was approached by the manager who said half/half didnt exist. I explained that I had been doing this every week and he was extremely rude and even had the nerve to call me a liar. I have never been so disgusted. Needless to say I will be making sure everyone knows what kind of jerk runs this place.

Approximate cost: $15

verified email - 21 Feb 2013

I'm on the hunt for a local restaraunt that serves italian but this may not be it unfortunately. Mostly filled with school kids the tables are sticky and seats uncomfortable. Its more like a food court environment. I ordered a special but it was doused in butter and it didnt mention that in the menu. The pizza which I had to steal of my partnr was really good though. I was starving. A good clean and comfortable seating woud benefit this place. Otherwise just good for take away pizza.

Approximate cost: $20

biancam7 13 Apr 2013

I absolutely have to agree with you. It needs a good makeover and better management.

verified email - 08 Jan 2012

This is situated at a good near the sea-side location. A great place to go on a summers evening. Its very spacious and airy. The staff are extremely helpful and friendly. Their Pizzas are well priced and quite delicious. The 'Rocky Special' is a particular favourite. And the desserts are yummy too.

Approximate cost: $20

verified email - 07 Jan 2012

one of the better la porchettas around. staff are friendly and food is very good value. although their creamy pastas are VERY oily. as it is a family restaurant, it gets very busy and noisy also.

Approximate cost: $10

verified email - 30 Sep 2011

Renowned for its pizza, I love their steaks and chips. Very reasonably priced for what you get and good quality steak, not chewing gum as you can get in some budget restaurants, and make a mean garlic and cheese pizza if you're not worried about the calories.
I enjoy going there for a quick and cheap eat. Drinks at reasonable prices too. Staff are usually very friendly and courteous and I believe the original owners have been back for some time after selling the business. The specials board always has something to tickle the taste buds too.

Anonymous
verified email - 08 Feb 2011

Food was good, just 1 or 2 hiccups on the orders but friendly staff with good customer service treatment.

verified email - 12 Sep 2010

This place has really gone downhill since the new owners took over. They get orders wrong, sometimes take over an hour to arrive, and three times I have found hair in my food. It's cheap, but it's not good. There are definitely other places that are better quality that are comparable in price.

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