After receiving a Uber eats message saying our food had been delivered in fact it did not! We called La Porchetta to be told that it is not their problem that the Uber driver had accidentally clicked that our food had been delivered when collecting the order. At that time we were not notified.
The so called manager kept talking over me, not allowing me to talk and was extremely rude. The only option we were given was for us to pick up our order. This was not possible for us, however the manager said that it was again not her problem. We will never order or eat at this restaurant again due to the terrible service!
Good food, delicious pizzas! However its definitely not the service that keeps people going back. Disinterested and cold is probably the best way to describe the staff.
The pasta is always perfect!! Fresh and very tasty. The garlic and cheese pizza is oozing with cheese and arrives steaming hot. The service leaves a lot to be desired!!
I was coming here once a week for a take away foccasia (half garlic/half cheese) which was never a problem. After tonight's event though, I will never go back. Tonight I was approached by the manager who said half/half didnt exist. I explained that I had been doing this every week and he was extremely rude and even had the nerve to call me a liar. I have never been so disgusted. Needless to say I will be making sure everyone knows what kind of jerk runs this place.
Approximate cost: $15
I'm on the hunt for a local restaraunt that serves italian but this may not be it unfortunately. Mostly filled with school kids the tables are sticky and seats uncomfortable. Its more like a food court environment. I ordered a special but it was doused in butter and it didnt mention that in the menu. The pizza which I had to steal of my partnr was really good though. I was starving. A good clean and comfortable seating woud benefit this place. Otherwise just good for take away pizza.
Approximate cost: $20
I absolutely have to agree with you. It needs a good makeover and better management.
This is situated at a good near the sea-side location. A great place to go on a summers evening. Its very spacious and airy. The staff are extremely helpful and friendly. Their Pizzas are well priced and quite delicious. The 'Rocky Special' is a particular favourite. And the desserts are yummy too.
Approximate cost: $20
one of the better la porchettas around. staff are friendly and food is very good value. although their creamy pastas are VERY oily. as it is a family restaurant, it gets very busy and noisy also.
Approximate cost: $10
Renowned for its pizza, I love their steaks and chips. Very reasonably priced for what you get and good quality steak, not chewing gum as you can get in some budget restaurants, and make a mean garlic and cheese pizza if you're not worried about the calories.
I enjoy going there for a quick and cheap eat. Drinks at reasonable prices too. Staff are usually very friendly and courteous and I believe the original owners have been back for some time after selling the business. The specials board always has something to tickle the taste buds too.
Food was good, just 1 or 2 hiccups on the orders but friendly staff with good customer service treatment.
This place has really gone downhill since the new owners took over. They get orders wrong, sometimes take over an hour to arrive, and three times I have found hair in my food. It's cheap, but it's not good. There are definitely other places that are better quality that are comparable in price.
Excellent food at great value. Staff are all well presented and polite. Food is exceptionally good for the price and service is great. Difficult to decide between pizza and pasta - but for the price you can have both. Highly recommend!
This restaurant is very family friendly and of a high quality. The food is always very nice and doesnt take too long to come out. The waiters are generally very friendly and understanding.
It was local, and we do like Italian food - in fact we had a lovely time at the La Porchetta near Victoria Market, so thought we'd try to support local businesses. The service was non-existent, the food mediocre and the value for money abysmal. Why is it still open?
I have had this same experience, and have discontinued going there. No service and cheap poor quality meals. I'd rather take my family to McDonalds.
we were greeted by a girl that apparently was new there and didn't know much about the food they served there. then another staff member approached us. she wasn't too polite either. the only nice thing about the restaurant was the food. we had a nice pizza - "original porchetta". not going back there again.
Approximate cost: $10.30
After waiting 10 minutes to be greeted and seated, we eventually seated ourselves. We then waited and found our own menus. The place was not busy and at least two waitstaff were hanging around. After bringing us some water, we were again left alone waiting to place our order. I sought out who appeared to be the manager and told him we were waiting to place our order. He sent a waiter to us. We then again waited for over 30 minutes for our meals (fish/pasta). During our very ordinary meal we were not approached at all. At the end of the meal, I spoke again to the manager about the lack of service we had experienced and he said that they had been short-staffed. Despite this, there were unoccupied waitstaff evident during our visit.
Approximate cost: $20