Reviews by elouised

This review is for La Porchetta, Mentone VIC

verified email - 26 Nov 2023

Terrible customer service

After receiving a Uber eats message saying our food had been delivered in fact it did not! We called La Porchetta to be told that it is not their problem that the Uber driver had accidentally clicked that our food had been delivered when collecting the order. At that time we were not notified.
The so called manager kept talking over me, not allowing me to talk and was extremely rude. The only option we were given was for us to pick up our order. This was not possible for us, however the manager said that it was again not her problem. We will never order or eat at this restaurant again due to the terrible service!