Reviews by biancam7

This review is for Merchants Guild, Bentleigh East VIC

verified email - 27 Sep 2013

The food is delicious and obviously made by passionate chefs, they brew their own chai which is a nice touch. Food times a bit slow but worth the wait. Overall staff great except the owner who is quite rude and told us (not asked) to move to stools so a group of 3 could have our table, and then wanted to move us again. The way he treats his customers and staff is appalling and a real shame for such a good place to eat.

Approximate cost: $17

This review is for Hofbrauhaus, Melbourne VIC

verified email - 27 Sep 2013

After reading some good reviews and also hearing about their Oktoberfest celebrations, decided to give it a visit. The place is very loud and crowded and messy. The food is very nice but quite overpriced and the service is very poor. Also there were no Oktoberfest celebrations despite their current adverts.

Approximate cost: $28

This review is for Amici Bakery Cafe, Prahran VIC

verified email - 12 Sep 2013

I've been here a couple of times on the weekends and been ok, nothing fantastic but acceptable. However decided to go during the week and had a disgraceful experience. Ignored on entry, had to ask for menus then after 20 mins still ignored, no one had bothered to come over and take our order. Another customer came in and sat next to us and also had to ask for a menu but then served. We still were ignored. We walked out after telling them their service sucked.

Approximate cost: $17

This review is for Pharmore Pharmacy, Cranbourne VIC

verified email - 27 Aug 2013

I purchased an item from another pharmore pharmacy while I was away and the product ended up being faulty. I took it back with my receipt to this pharmore as it was nearest to me. They agreed it was faulty however refused to exchange or refund because it was bought at a different pharmore. Their refund states that with faulty items they must refund or offer exchange and does not mention anything about store of purchase. The staff were incredibly rude and refused to help or honour their policy.

Approximate cost: $60

This review is for Mexican Cantina, Narre Warren VIC

verified email - 03 Aug 2013

Very meh. I'd heard good things about this place but I totally disagree. Very average service and very slow. Food tastes cheap and nasty. Worst nachos I've had and I love nachos. Average sangria. Average prices.

Approximate cost: $18

This review is for O My, Beaconsfield VIC

verified email - 29 Jul 2013

I heard about this place and then checked some reviews. Being open only 2 months, I decided to check it out. I was amazed. 4 brothers opened this restaurant together. 3 of them are chefs, the fourth is a waiter. All of them run the restaurant. The food is impressive, nice choice and they cater to everyone. The food is freshly sourced from the market. The service is impeccable. Very impressed and will go back.

Approximate cost: $25

This review is for Tall Bench Cafe, Prahran VIC

verified email - 12 Jul 2013

Visited this cafe for the first time today. It has only been for approx 5 weeks, but they are fantastic. Fresh homemade food, great coffee and lovely service. Had to wait a little for our meals but it was worth the wait. I really hope they keep up this level of quality and service as time goes on.

Approximate cost: $15

This review is for Acacia Flowers, Berwick VIC

verified email - 10 Jul 2013

I was looking for a lovely box of flowers for my assistant manager who was leaving and decided to go to a local florist instead of using online. Firstly the service was average but I loved the flowers and the arrangement that we put together so I dismissed it. But one condition of my business was that the flowers had to be delivered at a particular time or after. This was promised by the florist, especially because I was paying for the delivery. The day of delivery came and the flowers were delivered almost 2 hours earlier than promised. The entire surprise was ruined. I contacted the florist with no response. I am very disappointed. Next time I will go online and get my free delivery.

Approximate cost: $70+

This review is for Rocotillos, Frankston VIC

verified email - 04 Jul 2013

Read great reviews online about this cafe and thought I'd give it a go. I wasn't disappointed. From the moment I walked in to being greeted to being thanked by name when I left, the service was outstanding. The food is probably a little on the higher side for the area but it is quality made with local produce and as much as possible made homemade. I enjoyed the flamenco eggs and afterwards a brownie which I highly recommend. Thanks guys!

Approximate cost: $16

This review is for Hanrob Pet Hotels Heathcote, Heathcote NSW

verified email - 07 Jun 2013

Absolutely fantastic! Great service from the moment of booking through to pick up of our dog after his stay. Affordable and friendly staff. Our dog was very well looked after. Thank you!

Approximate cost: $35