Maroondah Heating & Cooling

4.8
based on 224 reviews

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224 reviews about Maroondah Heating & Cooling

verified email - 11 Jan 2018

Very satisfied with the quote for a replacement evaporative cooler and the subsequent installation by very competent installers. I just stood back and let it all happen.

10 Jan 2018

installed a split system this week and we were impressed with the workmanship how clean they left the site and their tradesman were very informative with how to use the product .
Well done have used them before will diffently use them again

verified email - 18 Dec 2017

I don’t normally praise people who come to my home to work, but I feel that I have to write to you regarding my experience with your company.

I would like to commend the two young men who installed my new Evaporative cooler this morning. They were on time and their courtesy, professionalism and work was exemplary ( Luke was who I dealt with and I cant remember the other persons name). As far as trade people go, if all were like them getting work done would be a breeze ( pardon the pun).

My experience with your company, from my first contact with you, the sales tech, Dean, the young ladies on the phone, the follow up yesterday to let me know what time and everyone else that I have dealt with has been easy, accurate and fantastic. They all are a credit to your organisation.

Wishing you all a safe and happy festive season.

30 Nov 2017

It was a great customer experience from start to finish with old fashioned service that put the customer first. I initially inquired about issues with my old gas ducted heating system and refreshingly there was no 'up sell' involved. Once the heating was fixed, I used them for a multi room split system installation and was very impressed with the product knowledge and willingness to work with me through various options. Installation was excellent - done in a day and no mess left. I would highly recommend.

verified email - 18 Nov 2017

Our job was the replacement of a single split system with three new split systems to cover the majority of our house.

The communication with Dean our salesman were excellent. He was prompt, knowledgeable and clear. He was also quite efficient at responding to our folllow up questions. This was absolutely critical as we were not 100% sure of the precise job we wanted done. Whilst the quote was not the absolute cheapest it was very competitive and the most comprehensive in detailing all additional costs related to power works.

The installation started on the day scheduled, though it started later in the day than originally planned and meant that the installation stretched over two days rather than one. That was an inconvenience for a working couple. I understand that things do not always happen to schedule. Perhaps consideration of changing the schedules so that people do not have to take two days off work should be part of the standard protocol.

The installers were friendly and again they communicated well about what was happening and any minor decisions or tweaks that were needed once on site. They tidied up after themsleves and left the house as they found it.

Overall we were happy with the experience and the service and would be happy to recommend Maroondah Heating and Cooling to prospective customers.

verified email - 24 Oct 2017

The service we received from Maroondah Heating & Cooling was exceptional, and we were very pleased overall. We would definitely recommend them to family and friends.

12 Oct 2017

Very good service. Came out on time to give free quote. Installation was done very efficiently. Good communication and great knowledge of products. Helen (Healesville)

Approximate cost: $2200

verified email - 07 Oct 2017

We were impressed with all aspects of our dealing with the company from the initial meeting for a quote to the actual installation. All our dealings were of the the utmost courtesy and knowledge from all involved. I would recommend the company to anyone .

20 Sep 2017

We had a great experience with Maroondah Heating And Cooling they were quick to come give a free quote and were very knowledgeable and then came out only 2 days later to install our new ducted heating and brand new Bonaire. We couldn't be happier with their service and would highly recommend!

verified email - 12 Sep 2017

We were very impressed with Dave who gave our initial quote and even answered his phone on a weekend to assist us with a query. The men who came to install the unit were excellent and when an electrician was required unexpectantly they arrived within an hour. We were initially booked in for a 7 day wait for installation but the team were able to move us to an earlier time which was fantastic! Reception staff are also most happy to help with queries. A very positive experience.

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