Mayfair Property Management

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Reviews for Mayfair Property Management (46)

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4.8
46 reviews
5 star icon
43
4 star icon
1
3 star icon
1
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0
1 star icon
1
Service Rating
4.8
Quality Rating
4.8
Value Rating
4.8
karinaa31
1 review · 400 points
02 Jun 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very professional, friendly and easy to communicat with.

ron-l215
1 review · 400 points
26 May 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

100% satisfied landlord and tenant say no more

hebab
1 review · 400 points
18 Mar 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The team is very friendly and helpful! They where able to help me find a house within 2 weeks, with so much help and support! Much appreciated !

diana-f
1 review · 400 points
13 Feb 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We chose Mayfair Property Management a couple of years ago and it was the best decision we could have made. We have had several property managers over many years and Mayfair are head & shoulders above all of them. They go the extra mile and keep us up to date with all matters relating to our property. We are very happy.

leahg685
1 review · 400 points
08 Sep 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I was so lucky to be taken care of by Lauren and Rebecca at Mayfair in my first ever Melbourne rental property. Even before arriving (back before border issues!) I felt welcomed and so well looked after. Lauren and Rebecca communicate beautifully and efficiently and always go above and beyond to make sure people feel at home and respected as tenants. They were also especially accommodating and non-judgmental with me when I experienced Covid hardship in 2020. I cannot recommend Mayfair highly enough as a business who really cares about people. From day one until I sadly had to move out again, I could not fault the service of this agency and if not for moving home to Qld, I would rent through them again in a heartbeat!! :)

maryannl120
1 review · 400 points
23 Jun 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We changed to Mayfair a while ago after being very unhappy and stressed out with our previous few property managers. Lauren has been outstanding, has gone over and above and has quickly and easily secured tenants for us. We couldn't be happier and are so glad we found them and made the switch.

verified email - 22 Jun 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

All the team at Mayfair are so fantastic to deal with. Their service is top notch and nothing is too hard for them. I have two properties under Mayfair and I have always had consistent service with both properties. Highly recommend them as your property agents, would never look anywhere else.
They always find excellent tenants for my properties and I have never had an issue in the years of dealing with them. Thanks Mayfair team

dritam821
1 review · 400 points
20 May 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Can't recommend Lauren and the team Highly enough!
During Covid times they have gone above and beyond to secure a tenant for our property which had been vacant for 7 months. Wish we had found them sooner.
Professional and Caring
Looking forward to a long relationship.

leel423
1 review · 400 points
05 Oct 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

10 stars from me. I can't thank enough for the service and support from Leigh and Lauren. Leigh has gone way above his duties to help me right at the beginning. I"be recommended to my friends and my other family members. Mayfair property is the best. Love their care and kindness. Can't do without them.

stevea64
1 review · 400 points
28 Jul 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

As a tenant it’s so nice to be treated with a high level of respect and care by our agents. Leigh is such a professional and has helped us feel at home. We will be staying as long as we’re allowed to! Thanks Leigh and everyone at Mayfair who has gone above and beyond to make our move as smooth as possible.

marjanm143
1 review · 400 points
31 Jan 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I give them 10 STAR **********
Lauren and Leigh are exceptional professionals who know their job perfectly well. they are not only property managers, but also a consultant, adviser, a handy person, and in summary a go-to person for any issue. Their depth of knowledge and creativity about real estate and anything related to that is exceptional.
this is the second investment property we have left to Leigh and Lauren to manage and honestly, we don't need to worry about anything else at all. we know the difference between their property management style with others, particularly the famous franchise one based on our past experience.
we would love to work with Lauren and Leigh again and again and will let Mayfair property management to manage our next property for sure.
We highly recommend joining Mayfair Property Management as investor or tenant as they are the best.
Thank you Lauren and Leigh
M & F Maleki

annag552
1 review · 400 points
23 Jan 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very good customer service. Respect ,respond and are kind.

remik
1 review · 400 points
23 Jan 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Lauren from Mayfairproperty is excellent .She is the best property manager we have ever had .She has become more like a friend .she manages all our properties.I highly recommend her .

tolgatumay
1 review · 600 points
verified email - 07 Nov 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I honestly do not have enough words to tell how awesome service they provide for their customers. 10 stars! Being on the tenant side, we get a reply for any question regarding the flat that we rent instantly and they provide solution within hours. Flawless operation from top to bottom. From the moment that we inspected the flat and up to now -that is going about a year- Leigh and Lauren dealt with any issue with a complete positive outlook and highly professional attitude. And the result is we are living in this flat as we are living in our own. Thanks heaps again.
Hediye&Tolga

courtneyl312
1 review · 600 points
verified email - 09 Sep 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Mayfair Property Management is exceptional in everything they do! I have had the pleasure of being both a landlord and a tenant with Mayfair and honestly, I cannot recommend their service more highly. Lauren and Leigh are extremely approachable and wonderfully professional in everything that is thrown at them - NOTHING is too difficult and they dealt with any query I had swiftly and with utmost efficiency. Mayfair remains my number one choice for property management. Thank you especially to Lauren who's personable nature makes every decision an absolute breeze!

verified email - 19 Mar 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thank you Lauren for your exceptional communication and guidance through our recent rental application, You have been brilliant in the way you have managed our application. Looking forward to moving in over the coming weeks as per the available date. Mayfair Property has my highest recommendation. Brilliant customer service.

c1436479
1 review · 600 points
verified email - 14 Nov 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Lauren was fantastic is assisting me locate a rental property in Melbourne. She went out of her way to make sure as a tenant I was kept informed on the process and nothing was too much of a bother. I can definitely recommend using these guys if you are renting or have a propert you want rented. Five star service. Thank you.

jamief250
1 review · 600 points
verified email - 18 Oct 2018
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Refusees to do maintanance when requested. Poor communication with tenants. Worst real estate agents ever. Very unprofessional in the way they act as a business. They had someone from the office walk in uninvited using a key they had. They will not call you when asked to. Resonse to emails is very limited and takes weeks to get a reply.

Hi Jamie,
As with every routine inspection, tenants are provided with 7 days written notice. As weve previously discussed, you were also sent this notice. (this was no exception for you.)
In the 21 months you occupied the property we had 13 tradespeople attend to your maintenance requests. The last of which confirmed that the item in question was not legitimate and hence no action was taken.
Non-payment of rent in protest of your views on this matter has ultimately resulted in your departure from the property.
We do thank you for the 1 star review though, as at least now people will know this is a legitimate review website.

ty-w
1 review · 400 points
11 Apr 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Honestly, I'm not one to leave reviews, but Lauren and Lee are an absolute pleasure to deal with. Good old fashioned customer service that all other agents claim to provide (which the do not). They simply put all other property managers to shame. I was a tenant through Mayfair and I've never been treated so well and had such great dealings with a landlord. In the market now for a purchase and I'm going through Mayfair again!

sj-and-maxs
1 review · 400 points
03 Apr 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We can’t say enough good things about you and your service. We have felt so secure knowing you are looking after our property. Especially given our situation with a newly build property which required a lot of coordination outside of just the rental management. You and your team are beyond professional and reliable!

anitas689
1 review · 600 points
verified email - 12 Mar 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The Mayfair Prop Team are on top of what needs to be paid, managed, reviewed and tenancy isssues. I do not have to keep track of rent payments, bills or insurances or any concerns. I am advised accordingly of what is happening with my properties an if my attention is needed.
I highly recommend this Company to any investors with properties that need managing

stephenh647
1 review · 400 points
07 Mar 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Anyone can promise the world then they are trying to convince you to sign up. But Mayfair Property actually delivers on the promise! The entire experience is seamless, they blend professionalism with great communication. I can sleep well knowing the investment property is well managed by someone who cares. I would not hesitate to personally recommend Mayfair Property Management.

mareeg161
1 review · 600 points
verified email - 06 Mar 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We highly recommend Mayfair Property as they have shown the utmost professionalism when managing our investment properties.
On many occasions they have
“ gone that extra mile” .
Many real estate business are sometimes too busy to look after you, but no matter how busy Mayfair may be , they always make our properties their priority taking our needs into their management and care.
Keep up the great work Mayfair!

bridgetk847
1 review · 400 points
29 May 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Leigh and Lauren have set an extremely high benchmark in the property management market.
Not only is their professionalism, efficiency and transparency second to none, the warmth and confidence they provided from word go has allowed me to thoroughly enjoy the experience of leasing my first investment property.
I will continue to recommend Mayfair Property to anyone looking to do the same.

kim-dan214
1 review · 400 points
17 Feb 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

It’s easy to understand why Lauren and Mayfair have set themselves apart from the pack. They are by far the best property managers I have come across. Lauren and Leigh have expertly managed my property for a number of years and I couldn’t be happier. In fact, I managed to convince my family to move their properties from a big chain real estate agent last year and they are so pleased that they did.

Lauren is exceptional at her job, making her one of the best in her field. She is a consummate professional who immediately puts you at ease with her warmth and integrity. She is intelligent, empathetic and extremely knowledgeable. She has surpassed all my expectations and often goes above and beyond to ensure a great outcome.

Having your property in such capable hands makes a huge difference and the confidence and peace of mind that your property and investment is being cared for is priceless. She genuinely cares for your property as if it was her own and treats you and the tenant with the utmost respect, which in turn has helped secure high quality tenants that care for your property.

I am very lucky to have Lauren as my property manager and if I could clone her and have her look after our properties in Sydney I would! I highly recommend Lauren and Mayfair for anyone looking for caring, efficient, professional and sincere property managers.

jjk
1 review · 400 points
18 Jan 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

It was our first investment property, and we didn't really know what to do. We are really glad that we had Mayfair property to help us with the leasing process and the management. They are very professional, and found us nice tenants in a week. They are very nice to communicate with, and always willing to take extra step to help.

tobyw210
1 review · 600 points
verified email - 17 Jan 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My wife and recently signed up with Mayfair to manage two properties and we have been very happy with our choice. Not that we were unhappy with our past property management however there was a significant difference in the levels of service and quality that we received from Lauren and Leigh.

Communication has been excellent and they made the entire letting and maintenance process stress free. We would highly recommend Mayfair for anyone looking for property management.

rechellef
1 review · 400 points
15 Jan 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My husband and I had put a lot of effort into renovating our home, and at first we were reluctant to have tenants in our house and found the whole process quite daunting. After meeting with Lauren and Leigh we felt like we were in safe hands with Mayfair Property Management. They were happy to answer all of our questions and successfully guided us through the entire process. Their articulate representation of our property managed to capture its charm and allure with considered photography and thoughtful descriptions. I cannot recommend this company enough, with their professional approach and meticulous candidate selection, they were by far the most interested and professional property managers/agents that we have ever dealt with. We are thrilled with our tenants and are relieved to have our house in the hands of professionals who care.

vanessac436
1 review · 600 points
verified email - 13 Oct 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Being a first time landlord I needed guidance and patience .

I met with bigger real estate agents and left feeling uncomfortable - just like a number to them.

A client of mine recommended Mayfair Property. After meeting Lauren and now having worked with her to find tenants for my property , I am so happy I didn't just settle with the bigger name agents.

She has been professional, efficient and very responsive to all requests.

Lauren together with Leigh have been a dream to work with and I wish them all the best with Mayfair Property investment.

verified email - 29 Jul 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I've traditionally used franchised property managers and in my experience, I'd say that they turn over every 12 months or so. The service, at best, is generally mediocre but I never would have come to this realisation if I hadn't switched to Mayfair because I had nothing to compare them to besides similar peers.

Lauren and Leigh deliver exceptional service. They are proactive, very thorough, and provide very creative solutions I didn't even know we're possible. I recently settled on a property, they came to the pre-settlement inspection with me and found a quality tenant in less than a week of the settlement date, negotiated rent above what I expected, and an 18 month lease. Couldn't ask for better outcome than that!

If you're sick of dealing with new property managers every time they turn over, even if you don't have an issue with your existing property manager but don't know what they do for you, switch across to Mayfair. You'll start to realise what a difference a proactive, knowledgeable, and customer centric property manager offers you and what you've been missing out on. You won't be disappointed.