46 reviews about Mayfair Property Management

31 Jan 2020

I give them 10 STAR **********
Lauren and Leigh are exceptional professionals who know their job perfectly well. they are not only property managers, but also a consultant, adviser, a handy person, and in summary a go-to person for any issue. Their depth of knowledge and creativity about real estate and anything related to that is exceptional.
this is the second investment property we have left to Leigh and Lauren to manage and honestly, we don't need to worry about anything else at all. we know the difference between their property management style with others, particularly the famous franchise one based on our past experience.
we would love to work with Lauren and Leigh again and again and will let Mayfair property management to manage our next property for sure.
We highly recommend joining Mayfair Property Management as investor or tenant as they are the best.
Thank you Lauren and Leigh
M & F Maleki

23 Jan 2020

Very good customer service. Respect ,respond and are kind.

23 Jan 2020

Lauren from Mayfairproperty is excellent .She is the best property manager we have ever had .She has become more like a friend .she manages all our properties.I highly recommend her .

verified email - 07 Nov 2019

I honestly do not have enough words to tell how awesome service they provide for their customers. 10 stars! Being on the tenant side, we get a reply for any question regarding the flat that we rent instantly and they provide solution within hours. Flawless operation from top to bottom. From the moment that we inspected the flat and up to now -that is going about a year- Leigh and Lauren dealt with any issue with a complete positive outlook and highly professional attitude. And the result is we are living in this flat as we are living in our own. Thanks heaps again.
Hediye&Tolga

verified email - 09 Sep 2019

Mayfair Property Management is exceptional in everything they do! I have had the pleasure of being both a landlord and a tenant with Mayfair and honestly, I cannot recommend their service more highly. Lauren and Leigh are extremely approachable and wonderfully professional in everything that is thrown at them - NOTHING is too difficult and they dealt with any query I had swiftly and with utmost efficiency. Mayfair remains my number one choice for property management. Thank you especially to Lauren who's personable nature makes every decision an absolute breeze!

verified email - 19 Mar 2019

Thank you Lauren for your exceptional communication and guidance through our recent rental application, You have been brilliant in the way you have managed our application. Looking forward to moving in over the coming weeks as per the available date. Mayfair Property has my highest recommendation. Brilliant customer service.

verified email - 14 Nov 2018

Lauren was fantastic is assisting me locate a rental property in Melbourne. She went out of her way to make sure as a tenant I was kept informed on the process and nothing was too much of a bother. I can definitely recommend using these guys if you are renting or have a propert you want rented. Five star service. Thank you.

verified email - 18 Oct 2018

Refusees to do maintanance when requested. Poor communication with tenants. Worst real estate agents ever. Very unprofessional in the way they act as a business. They had someone from the office walk in uninvited using a key they had. They will not call you when asked to. Resonse to emails is very limited and takes weeks to get a reply.

Hi Jamie,
As with every routine inspection, tenants are provided with 7 days written notice. As weve previously discussed, you were also sent this notice. (this was no exception for you.)
In the 21 months you occupied the property we had 13 tradespeople attend to your maintenance requests. The last of which confirmed that the item in question was not legitimate and hence no action was taken.
Non-payment of rent in protest of your views on this matter has ultimately resulted in your departure from the property.
We do thank you for the 1 star review though, as at least now people will know this is a legitimate review website.

11 Apr 2018

Honestly, I'm not one to leave reviews, but Lauren and Lee are an absolute pleasure to deal with. Good old fashioned customer service that all other agents claim to provide (which the do not). They simply put all other property managers to shame. I was a tenant through Mayfair and I've never been treated so well and had such great dealings with a landlord. In the market now for a purchase and I'm going through Mayfair again!

03 Apr 2018

We can’t say enough good things about you and your service. We have felt so secure knowing you are looking after our property. Especially given our situation with a newly build property which required a lot of coordination outside of just the rental management. You and your team are beyond professional and reliable!

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