McDowall Veterinary Practice

4.9
based on 49 reviews

Customer Approved
“We make customer
service a priority”

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49 reviews about McDowall Veterinary Practice

verified email - 24 Aug 2015

I cannot praise highly enough the professionalism and care that has been shown to our dog Sandy. I will go out of my way to bring my animals to this practice. Caring, friendly staff that go the extra mile.

08 Aug 2015

A wonderful clinic from the moment you walk in! Excellent care and service, thank you MCDVC!

verified email - 29 Jul 2015

Hello to a team that is beyond words.
Today I had the dreaded task of picking up my Lizzie's ashes. Driving to you I was imagining all the things I was going to say to you all but upon seeing the bag with her in, words escaped me.
I wanted to say thank you. Not just for the end, but for being there for Lizzie and I through all her ailments and concerns. Thank you for putting hers and my heart before revenue and caring about us above all. Lizzie and I had 16 years together and travelled locally, interstate and internationally. Having been to many vets over her life, I can only recommend the care and passion you all have displayed. You ALL genuinely care and that, I cherish. I cherish knowing I said good bye to my best friend knowing she was loved to the end by you all too.
Sorry I didn't get to say this today but I wanted you to know that ur team is second to none. Thank you doesn't seem enough.
RIP Lizzie Cross. 1999-2015 xxx

verified email - 02 Jul 2015

We've been taking our cats to Dr Rob, Tara and the gang for the last 5 years. They've not only looked after our cats health needs in a caring and professional manner, but also provided excellent advice for behavioural issues we've had along the way - advice that works! The whole team at McDowall Vet's help us to provide our cats with better quality lives and we're truly grateful for their care. I highly recommend them! I wouldn't go anywhere else, myself.

verified email - 02 Jul 2015

We've been taking our cats to Dr Rob, Tara and the gang for the last 5 years. They've not only looked after our cats health needs in a caring and professional manner, but also provided excellent advice for behavioural issues we've had along the way - advice that works! The whole team at McDowall Vet's help us to provide our cats with better quality lives and we're truly grateful for their care. I highly recommend them! I wouldn't go anywhere else, myself.

23 May 2015

The team at McDowall Veterinary Practice are the most professional & caring group of people I have had the pleasure to meet. Over recent weeks we have had a daily encounter with them to care for our cat, Taz. Whilst the outcome has not been what we were all striving for our family has come to know everyone at the practice and seen firsthand how much they care and want a successful outcome. Josh is an extremely professional, caring and knowledgeable vet and our family cannot thank him enough for his work.

Thank you David for your kind words. Once in a while we are privileged to get to know and treat an exceptional animal and Taz was one of those who has embedded himself into all of our hearts. I also have huge respect for your family and the way they have dealt with the recent past. I hope that my son can grow up to show the fortitude and poise of yours. The reason we are driven to do what we do is to help animals like Taz and families like yours. Rob.

verified email - 02 Feb 2015

The most wonderful vet practise that you can imagine Rob, lauren and all the lovely girls that work there make you feel so at ease. Bruce and I would highly recommend this lovely vet practise and we will be taking all our pets here for a long time to come.

Anonymous
21 Jan 2015

My dogs are much loved family members and so I want the best care for them. Maddy & Toby are 12 now and both love a visit to the vet which is more frequent than we would wish due to Maddys ability to become ill with challenging conditions and critical situations. Tara looks after my two and she is everything and more would ask for in a vet. Tara is gentle kind compassionate caring and knowledgeable and is always prepared to go the extra mile. Rob sets the tone for the practice and it is truly excellent. I could go on for hours about his caring and many kindnesses. Lets not forget the staff who are absolutely wonderful and who deserve so much praise. My dogs have been going to this practice for many years. The highest compliment I can pay any practice is that I CONTINUE TO TRUST THE CARE OF MY LITTLE ONES TO MCDOWALL VET PRACTICE. Thanks Rob, Tara and staff.

verified email - 04 Sep 2014

Dr Rob has been looking after our Molly (14.5) for the last 12 months. We cannot fault the patient care he and all the staff have and are continuing to provide our little senior citizen through her health issues. It is very clear to us that her well being is of the most importance to Rob.

She takes her visits in her stride and is quite relaxed as all the staff take the time to greet her.

Not only does Rob look after Molly, he treats us with the utmost respect and fully understands Molly is like our third child. We are facing a worrying time going forward and we are so grateful we have Rob to guide us through. Our only regret is that we did not find Rob and his practice sooner.

We particularly look forward to reading about the pet of the day on Facebook and would recommend Rob and his team to anyone who has a fury child.

verified email - 30 May 2014

Thank you Rob, for the expert and profession caring service that you give my 15 year old Birman baby who has had kidney failure for the last 4 years. Because of your thorough examination of Sassy, she is still enjoying life and chasing ribbons. She is my best friend. Thank you also to the caring staff at McDowall Vets who always come over to Sassy and Suzanne even has a cuddle every time wee visit. Cant express my appreciation enough and thorough recommend this practice for your pet. Thank you Rob.

Thanks Roslyn - that is very kind. We love seeing Sassy and you. Being able to help a beautiful old girl Like Sassy and seeing the improvement in her quality of life and knowing her importance in you life is what drives us and gives us fulfillment. Hopefully with your love and our care she has many more Christmases ahead of her!!

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