MetroMovers - Furniture Removals

4.8
based on 579 reviews

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579 reviews about MetroMovers - Furniture Removals

verified email - 21 Jan 2015

MetroMovers was extremely accommodating with dates, managing some indecision from myself very politely and professionally. I was provided with such a smooth process from beginning to end, with all aspects of the pre-pack and relocation communicated clearly. Thank you again for the very friendly and professional team.

verified email - 21 Jan 2015

The move process was simple and easy thanks to the efficient handling of our various queries and requirements from beginning to end. The team provided on the day were very pleasant to work with.

verified email - 17 Jan 2015

My relocation with MetroMovers was a great experience. The guys were great on the day of our move, working at a fast pace and paying careful attention to the most viable routes and manouvers for loading and unloading our goods. Would defnitely recommend MetroMovers to friends and family.

Anonymous
16 Jan 2015

Chris and Johnno moved the family from our 2 bedroom unit (on the 3rd floor - no lift) to a unit in the block next door that was on the ground floor. Guys were quick and efficient and did the move in less then 5 hours. We had moved most of the boxes ourselves, but the guys were great moving the heavy furniture. Make sure you negotiate your price correctly with Head office. We got quoted a fixed price, but would have been better off with the hourly rate.

Approximate cost: $139

verified email - 13 Jan 2015

Could not be more satisfied with my experience with MetroMovers. The team on the day were pleasant and professional. I was extremely impressed with their ease at handling my very difficult balcony move and would recommend MetroMovers to anyone looking for an efficent and satisfactory relocation.

verified email - 13 Jan 2015

Our relocation was smooth from beginning to end. Our team was excellent and I could not be happier with the wonderful service MetroMovers provided. We were extremely happy and, consequently, will definitely use them again in the future.

verified email - 02 Jan 2015

The team was cooperative, polite and supportive of their clients' wishes/ requests. They each worked conscientiously with a positive and friendly attitude. They were also respectful of the goods being transported.

verified email - 02 Jan 2015

Efficiency both on the phone and on the day, from the first enquiry untill delivery. The men were co-operative, friendly, capable, and helpful. We will be very happy to use MetroMovers again and will recommend you to family and friends.

verified email - 16 Nov 2014

After reading WOMO reviews, I hired Metro Movers to shift our household from Glen Waverley to Mount Eliza in April 2014. I received a promotional discount on the job as a WOMO referred client, but the icing on the cake was the great job the two guys did for us. In pouring rain they loaded two trucks worth of furniture, boxes and potplants, quickly and carefully. The unloading was just as efficient. Metro Movers made moving day less stressful and I will be using them again shortly when I relocate to my own new home. Thanks guys!

Hi Andrew22. I believe you may have the wrong company as we do not have any customers who have experienced damages or incidents that relate to your review. Please contact Metromovers on 1300138960 to discuss your concerns.

andrew22 11 Feb 2015

In response to the business owner who I think intended to comment on my review dated 11feb 2015- we did not report the broken light shade as your removalists glued it together on the day. Unfortunately for us, we did not notice your men had badly scratched our wooden floor until a couple of months later when something rolled under our TV cabinet that we had to retrieve. But they definitely did it as we had done a house inspection just prior to moving in and there was no scratch. We also had not moved the TV cabinet since your removalists put it there as it is too heavy. We definitely used your company and have kicked ourselves since. We did not report this incident directly to you as we felt the window of opportunity had closed. But we report it here now so others can hopefully learn from our poor service.

verified email - 21 Oct 2014

MetroMovers was recommended to us by a friend. We have used the company twice now and we were very happy! The 'boys' were courteous, professional and did a great job. I would highly recommend them to anyone.

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