Michael, Pia and the rest of the fantastic staff are extremely helpful and professional. My husband and I have been customers for a number of years and feel it is important to support local business. Recently I broke my glasses but fortunately I had taken out insurance and there was no fuss. I had contacted Pia she said bring them in for Michael to take a look and my glasses were replaced. I highly recommend Mordialloc Optical. Colleen
I had struggled for years to get progressive glasses that I could wear without the feeling I was looking through a fishbowl. I had given up on the major chains either too expensive or they could not get the progressive lenses right, they made me dizzy when I tried to wear them.
After searching the Internet looking at reviews I found Mordialloc Optical. Reviews were excellent with the promise of prompt service. I saw they had a vacancy for eye testing the same day and it was very easy to book online. Store was easy to find and Pia and Michael were most welcoming. While waiting for the eye test Pia helped me to select some possible frames. Had the eye test with Haroula the optometrist who was very patient and thorough. [redacted clinical content] Once the frame and lens type were selected he quickly and simply calculated the cost, very easy to understand and the price was very reasonable compared to the major chains. Michael then expertly took the final measurements. Michael fits the lenses to the frames onsite and has been doing this for 25 years and therefore is very skilled at everthing to do with your glasses selection.
My glasses were ready a week later and given my previous poor experiences I somewhat nervously tried on my new glasses. They were perfect! No adjustment needed with long, mid and reading vision excellent.
I highly recommend Michael, Haroula and Pia at Mordialloc Optical and I can see why they are still in business after 25 years and why people keep coming back. I definitely will.
Service is excellent. My new glasses were ready 3 days after
initial test. Staff, Jodi, Pia & Michael, are extremely courteous and do all to ensure customer satisfaction. Would not
hesitate in recommending their business.
Approximate cost: $600
thanks you so much anne for this review cheers mick
Mick and Pier are very helpful, courteous and pleasant to say the least, for over 10 years now there service only ever gets better, particularly with after sales needs. Well done team, and a big thanks to you all. HIGHLY RECOMMENDED !!!
From Chris and family.
Wonderful, friendly service with great attention to detail and customer needs.
We will be back! Thank you, Michael, Pia and the team.
Pia, Jodi and Michael went above & beyond to ensure a 24hr turn around on new polarised prescription sunglasses so that I could fly out to sydney next day with my sunnies! Unheard of amazing service by anyone's standards! I can't thank them and CR Surfacing enough!
The Michael and staff are the nicest people. Always friendly and helpful and they have a great range of glasses to choice from. Have moved out of the area but always prepared to drive the extra to get such great service, and help.
Friendly, professional service and product knowledge with a smile and personal approach. Always assisting to get best value for money for the customers. Many thanks.
Friendly and helpful support today from Michael and staff.
A perfect transaction in every possible way.
Will certainly be telling friends and family, and I highly recommend this business to everyone.
Excellent and friendly service, product support, and genuine concern and care for customer satisfaction.
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