19 reviews about MSY Technology

verified email - 23 Dec 2009

if you are looking for computer parts, make sure you visit their website first. they beat the transitional electronic stores by 20-30%. check the website before visiting the store as they update the price frequently. and remember to do research first because the staff wont offer any help

verified email - 23 Dec 2009

You can't get everything either you get cheap stuff or you get good service and you pay price for it. Everything here is cheap and highly competitive. If you know what you are looking for in Computers this is the place to be in. But if you expect the staff to advise then forget it.

verified email - 23 Jul 2009

no doubt about msy being the best PC part seller around. service is bad and the staff generally dont speak much english. the long queues are a pain if your in the rush but if your after a bargain then this is the place to go.

verified email - 11 May 2009

Good place to get cheap prices. If you're looking for service or help on components look elsewhere. These guys expect you to know exactly what you're after when you eventually get served. Half the time they don't have stock for the item you're looking for (even though I overheard someone in another line being told the exact opposite). The "shop" is also quite cluttered and stuffy.

verified email - 18 Nov 2008

VERY CHEAP PRICES! But can always be better. Customer service is horrible and shop looks disgusting. They are very unproffesional! Waiting time is around 1hr just to get a single part. I DO NOT RECOMMEND the company at all unless you're after a bargain. But even so, I would rather shop elsewhere for a few $ extra for the better service

verified email - 22 Oct 2008

only ONE of the cheapest store selling cheap pc products, but there are better. Due to their incredibly bad service, their reputation is definitely a downside in service. Waiting up to 2 hours to get 1 item is ridiculous. I do not recommend anyone there unless you have the time to spare.

verified email - 03 Sep 2008

Overall, the most cheapest computer parts store in Sydney. There are others who occassionally beat their prices but if you want to go to an all rounder cheapest parts store, this is it. Problem with this place is the horrendous business structure and customer service. Expect very long waiting times especially at peak periods as some customers ask for tons of computer advice which the sales rep cannot handle. Waiting period is usually around 15mins-1.5hrs at peak times.

Anonymous
verified email - 30 Apr 2008

MSY is hands down the cheapest hardware sellers i have found.
But most of the time i would rather pay an extra $10 on an item to get it elsewhere because their service is very poor. I have called a few times to see if they have stock, because when you get there it will take you a while to be served and i am sick of getting tot he counter and them telling me they are out of stock.
This has happened a few times for me even AFTER calling and asking them to put one aside for me (which they agreed to do).
The staff were more focused on getting you out of the store with the goods than actually providing friendly service.

verified email - 24 Apr 2008

I have to average my experience at MSY as being 3. Their customer service is definitely below par but the prices they offer are simply incredible. The products i have bought from there mutliple times have all been in great condition and i havent had a problem yet (touch wood). The best way to get to MSY in Auburn is to take the Silverwater Rd Exit (heading west away from the city). Make sure you get there with plenty of time to spare because sometimes you could be waiting for 15min - 1hour. I would recommend using MSY for people being quite literate already with PC's as it is best to get your parts from in store. They dont offer shipping either so everything is pickup (note i havent bought a premade PC from them before). Hope this review helps!

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