Performance Bicycle

4.9
based on 163 reviews

163 reviews about Performance Bicycle

verified email - 16 May 2013

I purchased a BMX for my son from Steve at the Riding Way recently and he couldn't have been more helpful! Being an experienced BMX rider himself he was exceptionally knowledgable and was able to offer great advice which made the decision making process much easier. My son loves his new bike and has barely been off it since he received it! On top of all of this Steve is extremely community minded and actively supports local schools. I would definitely recommend the Riding Way to anyone looking to purchase a bike.

G'day,

Thanks for your kind words. Nothing get us more stoked than customers who love to ride their bikes, so you've made our day!

Thanks again,
Steve

Anonymous
10 May 2013

Steve is easy to deal with and does a great job. I took my bike in for a service he had a good look over it did all the work I request and threw in a clean. I couldn't be happier.

Hey mate,
I'll take the challenge! Let's make you even happier.
Also, HUGE thanks for your review, now let's go for a ride.
Steve

verified email - 05 Apr 2013

My road bike needed service - head tube making noise, brakes needed adjusting and back wheel needed trueing. The small shop was close to home so I thought I'd give it a try instead of driving a few more kilometres to a much more bigger store. I was very pleased with Steve's customer service - it was excellent, the bike took only a few days to get done and rode like new when I got it back on the road. Also, the full service did not cost me a fortune. A day after I got the bike back, I got another buckle in the back wheel. Took it down to the shop again and Steve fixed it free-of-charge! I was so impressed with the service, I took my other road bike to have the bottom bracket replaced. Two days later, I got the bike back and the cost was minimal. I'll have my bikes serviced here again without hesitation. Very satisfied customer!

verified email - 22 Feb 2013

I bought 1 bike and had 3 existing bikes serviced, always polite and on time, costs competitive. Steve even fixed a wedged chain issue many months later at no cost. Very Happy.

Approximate cost: $600

verified email - 20 Feb 2013

Steve and his Dad were very personable and made every effort to assist in my decision to buy a bike.

Approximate cost: $400

verified email - 11 Feb 2013

Excellent service, friendly and knowledgeable!
We went in for a look after walking by and were very glad we did.
We were well informed of all the options and therefore felt confidant with the choice we made buying our son his first bike. Steve was great and took the time to adjust the bike and helmet to make sure it all fit correctly.

couldn't ask for better!

verified email - 30 Jan 2013

Hi Everyone,

To begin with I want to let you know that I RARELY fill in these types of forms. However my experience at Riding Way and with Steve (the owner) in particular have been exceptional. Here is someone who genuinely embraces the importance of client relationships, riding and be a part of the local community.

I would be happy to go back in to the store and not even buy something but just have the opportunity to meet and chat about riding with Steve.

By the way the work he did on our bikes was amazing. Mydaughter was over the moon and couldn't help herself but insisted on going for a ride on her "new bike". My wife said that her bike felt like new.

I can't give you a higher recommendation.

Regards

Simon

Approximate cost: $50

28 Jan 2013

It's was top advice, super helpful and great service.
being 14 years, I wasn't taken serious by MANY other stores, but Steeve great from the word go.
Thank you Steeve for all your help, I will definitely recommend you to all me friends.
Love my bike

Approximate cost: $sam

verified email - 27 Jan 2013

My son bought a bike before Christmas, Steve the shop owner was excellent, we got a good price with excellent customer services, he checked our bike carefully and he put on a colour sticker on my son's helmet to make it match his bike, when Steve sticked the sticker on the helmet, he tried a few time to make sure the helmet look perfect. This is what we want, the quality of the customer services.

Approximate cost: $250

verified email - 19 Jan 2013

Looking for the Very important first bike for my Daughter we took her to Riding Way to see how she would go. The Service was great, explaining our options and the various benefits for each. We were then given space to consider which allowed our little girl to come out of her shell and jump on her bike of choice. Thank you she loves it.

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