My road bike needed service - head tube making noise, brakes needed adjusting and back wheel needed trueing. The small shop was close to home so I thought I'd give it a try instead of driving a few more kilometres to a much more bigger store. I was very pleased with Steve's customer service - it was excellent, the bike took only a few days to get done and rode like new when I got it back on the road. Also, the full service did not cost me a fortune. A day after I got the bike back, I got another buckle in the back wheel. Took it down to the shop again and Steve fixed it free-of-charge! I was so impressed with the service, I took my other road bike to have the bottom bracket replaced. Two days later, I got the bike back and the cost was minimal. I'll have my bikes serviced here again without hesitation. Very satisfied customer!