Pets R.I.P Toowoomba & Ipswich

5.0
based on 1216 reviews

Customer Approved
“We make customer
service a priority”

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1216 reviews about Pets R.I.P Toowoomba & Ipswich

verified email - 20 Sep 2021

From our first contact with Vickie to make arrangements for our girl we knew she would be treated as a family member and not just as a pet, we felt the compassion and respect our Ellie-May would get. Vickie was in contact with us at every step. When we got Ellie-May home it was so beautiful to see the care that had gone into everything. Thank you Vickie for everything you have done for us and for Ellie-May we will be forever grateful.
Annie and Stephen

15 Sep 2021

Amazing service. As wonderful and compassionate as their website claims. The team truly respect your heartbreak and your pet.

08 Sep 2021

No words for how grateful we are to the whole team but especially Simone. Simone has been so amazing from the first contact, right through to her bringing Hunter home to us tonight. Every word was perfect, her empathy, her words, her love and respect for us and our boy. She is the perfect person in this job. Thank you for EVERYTHING! So grateful that Hunter had such a wonderful final journey and now he is with us forever. Thank you Pets R.I.P and Simone xxx

04 Sep 2021

We used this business I recommend them. The team where so affectionate and so helpfull of our passing of our Little mate Pepe . They where so patient and so caring and treated Pepe with a lot of respect and caring couldn’t ask for such a Beautiful caring Buisness . And we received Pepe with a Beautiful presented Fashion love what they did cannot thank them enough so passionate team and Buisness .Thankyou so much .

Approximate cost: $415

02 Sep 2021

We used this business when our pet Kahlua passed away and can honestly say the helped in every way they could . They treated her with every respect possible. I would recommend them to everybody.

27 Aug 2021

Absolutely kind, compassionate and empathetic during one of the most painful times. They treated my girl with such dignity.

24 Aug 2021

The service and attention to detail was excellent considering the COVID-19 impact. Our pet was returned in a beautiful presented fashion. I could not of asked for anything more.

Approximate cost: $525

verified email - 12 Aug 2021

Sue and the staff were very caring and considerate throughout the whole process. The photo box is perfect and I was very impressed with the accompanying card with Suki's paw print and some of her fur attached. The wording on the card is very appropriate. There was some problems with the transport people which delayed her return to me, but Pets R.I.P kept me in informed through the process. I would recommend them to anyone to take care of their beloved pet.

Approximate cost: $500

12 Aug 2021

Compassionate staff and amazingly easy service. 1 phone call and 1 email and we had our beloved Cleo ashes returned to us beautifully presented with added extra touches.
I highly recommend.

verified email - 09 Aug 2021

The price is amazing & cheaper than I expected. The quality of the products & urns/boxes is awesome. Their service could've been better, just that i didn't know when i was getting my baby back home,otherwise the staff were lovely & friendly & helpful,& they done a fantastic job doing up the memorial picture frame.They delivered to me & i could pay cash money.All in all we are very happy with the work they did,& for taking special care of our little girl Snowflake.

Approximate cost: $600

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