Pets R.I.P Toowoomba & Ipswich

5.0
based on 1216 reviews

Customer Approved
“We make customer
service a priority”

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1216 reviews about Pets R.I.P Toowoomba & Ipswich

verified email - 11 Mar 2022

When I lost my beloved dog they did everything to help me when i didn't know what to do or think straight they made sure I was okay and promptly came and got her treated my dog and me with the up most respect and care .I don't know what I would have done without them her cremation was just so beautiful I can't recommend them enough will always be appreciative for their wonderful work i have another 3 dogs and sadly when their time comes I know they will be there for us.

verified email - 09 Mar 2022

Unfortunately I cannot say the same as all the others, having used Pets RIP once before, and thought would use again.

I had my order lost and no recollection of my order being placed, I have had issues that were made from nothing, i have had the information for the plaques just typed as they wanted, not as I had written and requested, told 2 weeks after submitting information that plaques would be too big, yet wasn't to be the case.

Told frames were already pre cut, which they are not, as well as the framing of certificates just sticky taped to the back of the of the backer board and not between matboard and backer board.

As well as no apology and posted out replacement plaques instead of delivering in person.

It has been 3 months and I'm still dealing with them to get it correct.

I cannot say that I will recommend them after this experience.

The most professional part has been from Ipswich office, and that was the day that he took my boy away.

05 Mar 2022

Thankyou so much for the caring, sympathetic and professional service of bringing our baby back to us. She left us on Valentines day and got to come home on her birthday <3

04 Mar 2022

Such caring, gentle and wonderful people, there when you really need them. I have used them before, with the same wonderful caring service. No hesitation in recommending Pets RIP to anyone who has lost their beloved friend

Approximate cost: $395

28 Feb 2022

Caring, sensitive and sympathetic service at the most heartbreaking time for a pet owner.
Thank you all for doing what you do; the tenderness and care you showed to myself and my family as we said goodbye to our beautiful boy Smudge, will never be forgotten.

25 Feb 2022

I have just experienced the professionalism, thoughtfulness and care of Pets R.I.P. Toowoomba and Ipswich. This has been of the utmost comfort to me while grieving the sudden loss of our beautiful little dog. I could not recommend them more highly.

25 Feb 2022

We lost our 13 year old Rottweiler, Xander two weeks ago and decided to take him to Pets R.I.P Toowoomba for his cremation.
Vickie & the team there were so good in our time of grief and were compassionate, friendly and so helpful.
We couldn't be more appreciative for all they did fir my wifevand myself AND Xander.
Thank you so much Vickie & Team

verified email - 21 Feb 2022

Prompt response time
Compassion for you and pet
Easy to deal with

Approximate cost: $325

16 Feb 2022

Rets RIP Toowoomba looked after our old dog as if he were their own. Excellent communication and caring service. The camphor laurel box that we chose is absolutely beautiful.

Approximate cost: $1

02 Feb 2022

We’ve recently used Pets RIP toowoomba and could not have been happier with the service received. From beginning to end they (especially Dee) were professional, kind and compassionate and handled our darling Cassie in exactly the way we wished her to be handled.
We would not hesitate in recommending this local business, they made what was a sad time, seem so much easier.
Bill and Sheryl, Toowoomba.

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