Always arrive promptly. Serviced by ducted gas heating and replaced parts. Technician Josh was polite, friendly and knowledgeable

Approximate cost: $400

Plum Heating and Cooling are an accredited Mitsubishi air con service company. My mother needed to get 2 split systems serviced with one also needing repair. From first contact a week before Xmas 2019, end-to-end they were so friendly and professional. Taking the order, providing a quick quote, finding a slot to do the job a couple of days before Xmas, communication before arrival, all perfect. Then Shiva arrived on time and did a very clean and efficient job on the service of both units for the quoted amount. On top of this he made running repairs to eroded insulation on the pipes at no extra cost, certifying their safety and efficiency. Shiva was able to take a credit card payment and email the invoice/receipt on the spot. I felt very comfortable dealing with Plum for the first time and highly recommend them to anyone needing service or repair.

Approximate cost: $360

Plum diagnosed the problem with my heater in 5 minutes, replaced the faulty part , recommended I replace another part that was degraded and were an absolute pleasure to deal with. I cannot recommend them highly enough!

Approximate cost: $485.00

We had a split system put in our new home. The trades men that came were meant to early of a morning i was waiting around until 45 Min's after they was meant to be at my house then i rang plum to my surprise they told me they changed my time until late afternoon and they called to tell me they did. Well i know one thing for sure is that i didn't get there so called phone call. Once they turned up all the trades men were to busy smoking all afternoon and only finished half of the job. Once 5.30 hit they said they didn't have the right parts and will be back tomorrow. But didn't know what time they would be coming back knowing i had work the next day i had to hang around home all day until they came and couldn't go to work. I would never again go through plum yes they were the cheapest but not overly professional!

Thumbs down to this company

Approximate cost: $1200