Southern Sydney IT Services

2.0
based on 1 review

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1 review about Southern Sydney IT Services

verified email - 19 Jul 2013

I have purchased computers from here and taken computers to these guys for repairs many times over the years.When I got my last computer from them I had my music and data transfered over at a great cost and I have lost heaps of the music files which was very upsetting.

Hi Darrenn2, thanks for the heads-up. Businesses that charge like a wounded bull but fail to deliver are a huge disappointment. In our opinion, it is vital to register your dissatisfaction with the business in question so that they are made aware of the issue and are given the opportunity to resolve it. Thanks for passing this information on. Regards, Reeces

darrenn2 11 Aug 2013

I actually did go back to them again and even took my old hard drive back to see where my music went to however they tried again to transfer it over but when they did and i got home the folders were empty. I havent been back again

Hi Darren,

Data corruption is a common problem. The $100 hard drive in a computer is not to be trusted, it is prone to failures and data corruption. We understand it's very annoying to loose your music that you spent hours collecting.

That is why we encourage our clients to have a backup of their data. We recommend Shadow Protect as our preferred backup software as it allows you have fully automated backups to an external USB hard drive. It allows you to recover quickly in case of a computer problem, giving you peace of mind that your data is safe.

Regards,

SSIT

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