The Drain Man

4.7
based on 177 reviews

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177 reviews about The Drain Man

Anonymous
verified email - 04 Apr 2012

storm water inspection and clean,remove roots and debris,make a video and give long term quote for permanent repair

Approximate cost: $198

verified email - 27 Mar 2012

The back yard was flooded and the smell was awful. I was finally fed up and called the Drain Man. John arrived and was terriffic, smart, knew his stuff, job done, cleaned up, and a quote to repair the drain issues later on (looking forward to my DVD of the broken drain).

Approximate cost: $400

verified email - 21 Mar 2012

After having two local plumbers attempt to unblock a storm water pipe and continued water problems and flooding under the house and into the garage over the last 12 months during moderate to heavy rains I finally called the drain man. I found their approach to be upfront and honest regarding fees, work to undertake, turned up when they said and kept me informed as it progressed subject to what was found lurking in the pipes. They were able to inspect and cleared not one but several severely blocked pipes. The drain men workers Kieran (and apprentice Rory) did a fantastic job. I also extended the work to have the storm pipes that were cracked relined, Amelio and Jock under took this work and did a very thorough job. Whilst not the cheapest you get what you pay for. I now have peace of mind and no further flood damage. Should have used the drain man first.

Approximate cost: $10,000

verified email - 01 Apr 2011

I work in a food processing factory and we had blocked drains outside. We rang these guys and within the hour they were on the premises, diagnosing the problem and fixing and clearing the drain within the next hour! Very impressed! Not cheap but you get what you pay for and we were very happy with their service

Approximate cost: $300

The Drain Man 08 Aug 2013

Hi Shelley, thanks for the review. Yes we get a lot of jobs from food processing places to clear drains that often get blocked by what gets washed down into the drains. How they are holding up now?

verified email - 09 Feb 2011

The toilet was blocked, so I sent an email at night. A lady from the office rang at 8am the next morning and the plumber arrived at about midday. He was very efficient and worked very quickly. He explained that the pipe had be blocked by tree roots and cleared it out. I was very impressed with his pleasant manner and the way he went about his task. I will call them again if there is another problem.

Approximate cost: $253

The Drain Man 08 Aug 2013

Thanks for your feedback Elva, we do appreciate it greatly. We do try to get back to everyone who emails us as quick as we can. Glad we did a good job for you. Let us know if you ever need us again.

verified email - 19 Aug 2010

these plumbers were exelent but could have done a bit better on the prices but am most impressed with the prompt and friendly service

Approximate cost: $300

The Drain Man 14 Aug 2013

Hello Shanis. Appreciate you taking the time to let us know your feelings about our work. We are glad you were happy with our prompt and friendly service. We hear what you say about our prices. We do always say we are not cheap but we're not as expensive as many of the other "cheaper" options end up being. Our price is all inclusive and we don't charge you extra to use additional equipment like some others do. In the end that often means we are cheaper and you know exactly what you are getting. Cheers

verified email - 22 Feb 2008

The plumber arrived on time with all the equipment he needed. He was very approachable and involved me in the process. He was efficient when it came to diagnosing and solving the problem, and cleaned up afterwards.

Approximate cost: $~$360

The Drain Man 08 Aug 2013

Hi Sally... wow what a cute looking kitten you have there! Glad you were happy with the work we did for you. We like to keep our customers fully informed all the way through the process and we always tell the boys to clean up after themselves. Happy to hear we did that for you. As for our prices I guess your experience summarises our company philosophy...it's easy to be cheaper, it's much harder to be better!

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