The Drain Man

4.7
based on 177 reviews

Write a review

177 reviews about The Drain Man

13 Apr 2018

Absolutely amazing customer service and professionalism. Considering the extensive repairs needed on our property, all the staff and tradesmen were amazing, up front, and great to deal with. Had the pleasure of dealing with Ben, James and Gabriel and cannot speak more highly of them.

verified email - 27 Mar 2018

We found Todd to be very efficient and obviously knew what he as doing & explained what was happening. Also he arrived prior to the time given. We would not hesitate in recommending him & would definitely use him again if necessary.

Approximate cost: $495

22 Mar 2018

These boys are the best!
From first contact to job finish I was given top shelf treatment. Mine turned out to be a big job, as my old terra cotta sewer pipes under the house had many cracks. Herman, Ben and Jaimes kept me informed every step of the way on the clearing and relining and afforded me the utmost courtesy. I highly recommend The Drain Man and the Crewther group to anyone who wants a first class job done.
Grateful customer, Box Hill South.

01 Mar 2018

I had ongoing sewage blockages going back over a few years. I always got out the local plumber who put a camera down the pipes, showed me the blockage and then pressure cleaned the roots out. Some six months later they were back again, and my Plumber would say “You need to replace the pipes?” well after his last visit in Early February 2018 and $500 later he told me the same story. The issue was my main toilet was still blocked. I started to view the prospect of digging pipes, cutting concrete on my Verandas & lifting tiles and concrete in a recently new bathroom. The cost I could see was going to be very high. It was at that point the ring tune from the radio add “Call The Drain Man” popped into my head. Looking on Utube on the process I was impressed.
I made the call and the following day I had The Drain Man specialists Emilio, Rhys and Peter at my house and were so helpful. It is a stressful situation when your sewer overflows AGAIN due to the tree roots you think have been captured.
The guys cleared my line within the 1st hour and provided me with a quotation for a permanent solution with a 50 year Guarantee.
I reviewed the pricing and weighed up the digging and replacing the pipes or realigning the old ones at all the damaged sections which was 19m in total.
I agreed to the quote and the following day specialists Emilio, Rhy’s and Peter spent 3 days patiently relining old sewer pipes and reassuring me it was all OK. They were the nicest guys to have around in a plumbing crisis, could ask any question and they would answer.The process is very good to observe. I highly recommend them! Thanks again The Drain Man & specialists Emilio, Rhy’s and Peter.

verified email - 13 Feb 2018

We found Jaimes and Ben to be very efficient and polite and kept us well Informed of the work they were doing.
Very professional and excellent work attitude.

06 Feb 2018

I had an emergency drain blockage yesterday afternoon which was addressed and resolved promptly by the professional team at The Drain Man. Within half an hour of the first call, Rhys was on the phone to confirm that he would be at my place within half an hour and, he was! With his amazing array of technical gadgets he had the problem identified and soon sorted. With a quote in hand to reline the drain I was able to shower and use all amenities by 5pm. Thank you Drain Man, you turned a nightmare into something more like a dream and I am happy to recommend your services.

Approximate cost: $495

verified email - 05 Feb 2018

My husband and I were delighted with the service today from Justin and Brodie. They arrived promptly on time as scheduled (on behalf of Gippsland Water) and were most professional and extremely helpful. Would have no hesitation in recommending The Drain Man regarding their workmanship.

Approximate cost: $0

01 Feb 2018

Marie,
Noted and thanks.

Gabriel and Sam were on time, polite, efficient and communicative.
Excellent representatives for the company.
Thanks

29 Jan 2018

Turn up on time. Show and explain how it works.Excellent result.
Rhys, Emilio and Peter were our Drain Man which were very professional to do their job and Shelby too is very efficient . I would highly recommend The Drain Man.

11 Jan 2018

Excellent result, albeit expensive. Shane was our Drain Man and was very professional and thorough, explaining what he found as he went. An old property with old plumbing so it took some finding where the pipes went. Shane asked me along the way if I wanted him to continue, which I appreciated. Follow up was also appreciated. Would be very comfortable dealing with Shane and the Drain Man in the future.

Write a review

Business Awards

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account

Need an expert?

Tell us more about your job and get quotes from local experts.