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“We make customer
service a priority”

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191 reviews about The Fawcett Group

verified email - 05 Sep 2014

Fawcett provided a fantastic team who delivered high quality service every step of the way … Communication with the office was prompt, polite and professional when they responded to a request for an emergency call out to assess an issue with the hot water service at our rental property late on a Thursday afternoon. The plumber/gas fitter (Gordon) provided a thorough and professional assessment, made the necessary calls and promptly started the ball rolling to fix the problem - even though it was now early evening it was not too much trouble (which was to replace the whole unit as the ol' system decided after 18 years it had had enough!). We are very grateful for the professional, friendly and thorough service that was provided the next day by Gordon (plumber/gas fitter) and Dave (Electrician) to ensure we had hot water up and running as soon as possible, and working without complaint into the early hours of the evening. Well done Mark for building a team of professional staff who know their stuff and deliver service with pride – more than happy to recommend Fawcett Plumbing to friends, family and work colleagues!

03 Sep 2014

Had a persistent blocked drain issue. Scott came over and flushed them clean. Quick response time and job done quickly and professionally. Friendly prompt service.

Anonymous
03 Sep 2014

Abdul fixed my gas leak. Excellent prompt service and good value - Great job. I will definitely use Fawcett Plumbing again.

Approximate cost: $230

verified email - 30 Aug 2014

We had some drains cleared and they were thorough, professional and came out very quickly. They were also comparable with price to any others in our area

Approximate cost: $350

verified email - 30 Aug 2014

Emergency cracked pipe fixed after hours. Adbul was on time, friendly, explained my options then fixed it perfectly. Thanks for all your work.

28 Aug 2014

Fantastic staff..Bec on reception was exceptional wrt professionalism and was very thorough with her advise on my hot water system..Abdul; Jarrod and Wayne were very thorough and efficient. ..Thank u so much

Approximate cost: $2200

verified email - 27 Aug 2014

Emergency plumbing, changing over a hot water to basin pipe and advice on hot water service. Abdul Was courteous, quick and cleaned up afterwards as well as removing his shoes in the house.

Approximate cost: $220

27 Aug 2014

Thankyou Fawcett Plumbing for being so helpful & prompt. With staff as personable & informative as Abdul your business will continue to be always be the most preferred & recommended in SA.

verified email - 20 Aug 2014

Abdul from Fawcett Plumbing was very friendly, professional and he knows what he is doing. I was very much impressed the way he fixed drainage pipe of shower cubicle. I thank Abdul for doing a fantastic job. Fawcett Plumbing is awesome and I'd highly recommend Fawcett Plumbing for all of your plumbing and electrical needs.

happyshopping 20 Aug 2014

important to be happy with the service received.

verified email - 10 Jun 2012

I had problems with my evaporative air conditioner. the repair man came along and stopped the leak. problem was that he didnt have the part with him so another person had to come back (a week later) and attach the part. at least there was no call out fee but it was more than expected and I think because he had to come back. dealing with office staff has been very good and professional. problem is that the leak is still there and I will have to get them to come back again.

Approximate cost: $260.00

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